Supply Chain

Santa Claus Doesn’t Put Gifts on Backorder
February 4, 2016 at 9:12 am

With the holidays firmly in the rearview mirror, the start of a new year is the perfect time for retailers to reflect on how sales performed, whether they provided great customer service, and whether their supply chains delivered during a time that's critical for winning — or permanently alienating — customers. Retailers work year-round to…

Amazon Expands Logistics Reach With Move Into Ocean Shipping
January 15, 2016 at 10:42 am

Amazon.com Inc's China arm has registered as an ocean freight forwarder, according to the U.S. Federal Maritime Commission, a move that will give it more control over shipping products from Chinese factories to U.S. shoppers. The registration is the latest indication that Amazon plans to expand its logistics reach to cut costs for its retail business…

Top Fashion CEOs Fear Rising Costs From Climate Change
December 4, 2015 at 9:57 am

The chief executives of seven top clothing companies, including Hennes & Mauritz (H&M), Gap, and Adidas, are calling on governments to agree to a strong climate change deal, saying they fear global warming will drive up their costs. Almost 200 nations are meeting in Paris until Dec. 11, trying to work out a deal to…

Combatting Rising Costs of Distribution
November 11, 2015 at 11:36 am

Rising freight costs — which have leaped by 14 percent since 2013 — are robbing retailers of the savings they’ve made in other links in their supply chains, a new survey from The Boston Consultancy Group (BCG) and the Grocery Manufacturers Association (GMA) finds. As small to midsized retailers struggle against this rising tide of…

Western Retail Giants Restrict Travel to Bangladesh After Attacks
October 19, 2015 at 11:01 am

Business executives from global clothing giants H&M, Inditex and Gap have canceled trips to Dhaka this month after the killings of two foreigners, industry sources said, causing anxiety for Bangladesh's $25 billion garment export sector. Bangladeshi suppliers to the world's top brands said they didn't expect the disruptions to hurt their orders for the year-end Christmas…

Wal-Mart Puts the Squeeze on Suppliers to Share its Pain as Earnings Sag
October 19, 2015 at 10:55 am

Suppliers of everything from groceries to sports equipment are already being squeezed for price cuts and cost sharing by Wal-Mart Stores. Now they're bracing for the pressure to ratchet up even more after a shock earnings warning from the retailer last week. The discount store behemoth has always had a reputation for demanding lower prices from…

ABCs of Omnichannel Retailing for Back to School
September 17, 2015 at 11:22 am

Like those first-day outfits or that must-have laptop, “omnichannel” is a hot commodity in retail. As retailers look to create a unified selling front to consumers whether they're in-store, online or on their smartphone, they must simultaneously reinvent their supply chains, which have historically been optimized for brick-and-mortar. To capitalize on the combination of back…

H&M Expands Program to Increase Pay for Asian Factory Workers
September 8, 2015 at 10:07 am

H&M, Europe’s second-largest clothing retailer, is rolling out a more generous compensation program for its Asian suppliers to improve factory conditions and combat unrest in the countries that produce the majority of its apparel. The Swedish retailer, which has 3,649 stores across 59 markets, is introducing a “fair wage method” to 68 factories in China, Cambodia…

Wal-Mart Warns its Suppliers Over Labeling
July 29, 2015 at 2:44 pm

The world’s largest retailer has put suppliers on notice: Pay attention to the little things before they become big problems. Wal-Mart last week sent out a memo to hundreds of suppliers, from Kraft Heinz Co. to Nestlé SA, warning them to comply with labeling laws, emphasizing that the amount inside a package matches what's printed on…

A Snapshot of Fashion Trends Through Social Media Analytics
June 26, 2015 at 3:54 pm

This spring, Target made the strategic decision to integrate clothing designer Lilly Pulitzer into its array of product offerings. Within half an hour, the preppy, chic floral prints were completely sold out — signifying both success and opportunity. Before its collaboration with Lily Pulitzer, it can be assumed that Target researched its audience, understanding that…