Retail Stores
March 3, 2011
Customer engagement can be broadly defined as when a targeted consumer focuses their complete attention on a particular brand’s message in an uncluttered environment. Then, this attention is accounted for and recorded. True engagement is a long-term play that encourages repeat customer value through purchasing actions and the generation of word-of-mouth interest.
March 2, 2011
Fresh off a big win at the Oscars, Liberty Media booked higher revenues in its QVC and Starz businesses during the fourth-quarter, led by stronger e-commerce sales and improved across-the-board demand.
March 2, 2011
Retail giants, non-governmental organizations, academic experts, and the Environmental Protection Agency are banding together to reduce the social and environmental impacts of apparel and footwear products sold worldwide.
March 2, 2011
PetSmart's fourth-quarter net income rose 20 percent, helped by more customer transactions and a strong holiday season. The pet-supply chain's net income rose to $90.3 million, or 77 cents per share, from $75 million, or 61 cents per share, in the same period last year.
March 1, 2011
The top February same-store sales gains should come from warehouse club operator Costco and Saks, with estimated increases of 7.3 percent and 5.2 percent, respectively.
February 24, 2011
As use of digital signage increases, the price of equipment comes down, consumers become more mobile savvy, and digital and mobile begin to integrate through proximity technology, it becomes increasingly important for retailers to consider these new forms of communication.
February 24, 2011
Wall Street bankers, the ultrawealthy and even upper-middle class shoppers are once again snapping up diamond rings, $10,000 handbags and designer gowns, priming the luxury sector for more deals.
February 23, 2011
Dillard's said that its net income grew 38 percent in the fourth quarter as its sales improved and it better controlled expenses and inventory, sending shares up sharply in after-hours trading.
February 23, 2011
Barnes & Noble reported that net income for the quarter ended Jan. 29 decreased 24.7 percent to $60.6 million, from $80.4 million a year earlier. Although the chain returned to profitability after three straight quarters in the red, its increase in revenue was lower than expected.
February 23, 2011
According to the National Retail Federation's 2011 Tax Returns Consumer Intentions and Actions Survey, 13.2 percent of Americans will spend their refund on a big-ticket item. But with the economy also serving as a reminder that it’s best to be financially prepared for the worst, more people will also put their refunds away for a rainy day.
