Personalization
Getting customers is one thing; keeping them is something quite different. There was a time in the past when price was considered the only factor impacting consumersโ purchase decisions, but of course it's so much more complex than that. The many ways in which customers now interact with a brand online and offline make itโฆ
The National Retail Federation (NRF) recently released its sales forecast for 2016, and it's predicting steady growth year-over-year of 3.1 percent. While this is on par with previous yearsโ gains, itโs just not good enough for retailers looking to blow the doors off in 2016. The retail industry is constantly evolving, forcing brands to generate new andโฆ
In October 2015, Seattle-based retail giant REI announced that it would be closing its doors on Black Friday โ the biggest shopping day of the year. The company even promised to compensate its 12,000 employees, creating a campaign called #OptOutside. The campaign encouraged companies and shoppers alike to put down their credit cards and head outdoorsโฆ
Loyalty programs have come a long way in recent decades. In their early years, they were little more than simple, dubious rewarding schemes. At worst, customers sacrificed their hard-earned dollars for a cheap glass or other trinket they neither needed nor wanted. At best, a company account paid for the trinket and the superfluous giftโฆ
In the tradition of New Yearโs forecasting, but firmly grounded in many of the on-the-ground developments we've been observing at Objectwave, we're predicting that three key trends will affect e-marketing strategy in 2016. First, Googleโs Penguin 3.0 will force a further rethink in best practices for search engine optimization. Second, the personalization trend will deepen.โฆ
Retailers are gearing up for the new year. With all of the worldโs bounty just a few clicks or taps away, the competition will be fierce. Use your wits and data to put your best foot forward. Here are five tips to help you get started: 1. You donโt need much data to start targeting: Theโฆ
The consensus in e-commerce is resounding: personalization is a really big deal. Various industry surveys have found it to be among the highest, if not the No. 1 priority for marketers. At any trade show, youโll see the โPโ word splattered across banners and fliers everywhere. Itโs a bandwagon and everyone seems to be onโฆ
With consumers engaging brands in a growing number of channels, retailers are challenged to deliver personalized shopping experiences. While they may have the data required to deliver on this need, using that data for said goal is an entirely different story. In episode 18 of Total Retail Talks, Jess Stephens, chief marketing officer at SmartFocus,โฆ
In this fast-paced, interactive webinar, our expert panel will discuss 2015 successes and look forward at retail email trends for 2016.
In episode 11 of Total Retail Talks, Eric Kirkhofer, chief operating officer of BuySeasons, the parent company of leading online retail brands BuyCostumes, Costume Express, and Birthday Express, discusses how the brands are leveraging personalization to improve the online shopping experience and drive sales.