Payment Options
From the range of digital marketplaces to the proliferation of social media platforms, consumers now have the ability to discover new brands and products faster and easier than ever before — and the amount of time they’re spending online is only increasing. As such, it’s critical for brands to not only have a presence across…
In recent months, e-commerce, particularly the third-party marketplace, has become the driving force for retailers as footfall in-store rapidly declines — with digital sales expected to rise a staggering 18 percent in 2020. Todays "virtual malls" have all delivered soaring revenue growth during the third quarter, fueled by the transformation of consumer shopping habits. E-commerce giants…
2020 was a year of momentous change for the payments industry. Previously, emerging trends have seen a massive acceleration as a result of the pandemic. Years of transformation transpired in just a few months with rapid shifts in both consumer behaviors and merchant expectations for e-commerce. For instance, cash usage waned even further this year…
Over the past year and in the midst of a resurgence of new COVID-19 cases, it’s no surprise that contactless payments and checkout experiences have gained traction among shoppers. In the recent Inmar Intelligence Contactless Payment Survey, we measured the breadth of this changing consumer preference and analyzed the impact of new shopper behaviors in…
In-store businesses continue to confront evolving challenges, competing priorities, and a sense of uncertainty when it comes to the sustained impact of COVID-19 on their operations. One of the most pressing questions being faced is whether to invest in solutions that offer customers a more convenient and innovative checkout experience. While forward-thinking in-store businesses already…
The COVID-19 pandemic has clearly had a major impact on U.S. consumer lifestyles and purchase behavior, including how, when and where consumers are making purchases. Many consumers expect changes in their purchase behavior will be here to stay, even after the seemingly never-ending pandemic subsides. Visa Consulting & Analytics (VCA) and payments industry consultancy The…
Despite the sweeping changes the pandemic has made to our economy, today’s e-commerce brands are well-positioned to capture — or recapture — shoppers just in time for the holiday shopping season. During the pandemic, retail giants such as Amazon.com and Walmart reported astounding growth in e-commerce sales as consumers used online shopping as their new…
The shift from brick-and-mortar to online retail has become a clear trend as small and medium-sized businesses (SMBs) pivot to keep up with rapidly changing regulations and consumer needs due to the COVID-19 pandemic. And, according to a new study from OFX of over 600 small businesses, SMBs aren’t stopping at simply shifting to online operations.…
Thanksgiving dinner, jingle bells, gingerbread, New Year celebrations — even amid a pandemic, the “most wonderful time of the year” is fast approaching. And even though social distancing will likely still be in effect, people will still be excited to celebrate and come together, even getting creative about office holiday parties. There are a lot…
The 2019 holiday season feels like a lifetime ago, in a robust economy and pre-pandemic. Taking a look back, we see that initial retail forecasts were lackluster, with analysts predicting a downturn from 2018. Final figures belied those early grim predictions, however, with the National Retail Federation (NRF) confirming that retail sales for the last…












