Management

National Retail Federation (NRF) President and CEO Matthew Shay said a nationwide rail strike during the peak holiday season will be “devastating” for American businesses, consumers and the U.S. economy — particularly amid today’s increased prices due to persistent inflation. Shay's statement was made yesterday when members of the nation’s largest rail union rejected a contract…

Amazon.com is planning to lay off approximately 10,000 employees in corporate and technology roles beginning this week, according to a report from The New York Times, citing people with knowledge of the matter. Separately, The Wall Street Journal also cited a source saying the company plans to lay off thousands of employees. The job cuts will focus on…

This video features a clip from a panel discussion focused on effective collaboration between marketing and IT departments. It was recorded at Total Retail Tech in Nashville last month. Kristen Gasior, chief transformation officer at Balsam Brands, shares the lessons she's learned from working effectively with IT teams, including establishing better cross-department alignment around business goals.…

Kohl's announced Tuesday that CEO Michelle Gass is leaving for a new opportunity after the retailer came under pressure to shake up its leadership. In a separate release, Levi Strauss & Co. said Gass will join the company in early January as president and step into the role of CEO within the next 18 months, succeeding Chip…

When evaluating their tech stacks and how they can be improved upon to better serve the evolving needs of digital-savvy, omnichannel shoppers, retail technology leaders are often confronted with a common dilemma: do they build needed solutions in-house or buy them from third-party providers? Of course there’s no easy answer to this question, and there…

It’s been more than five years since direct-to-consumer (D-to-C) legends like Warby Parker, Away, and Everlane came of age and completely upended the retail ecosystem and forever changed the way we think about building brands. Barriers to entry collapsed. First-party data and social media forged ongoing, direct relationships between new brands and their customers. It was a heady bunch of years to be…

Peloton is cutting another 500 jobs in a move that CEO Barry McCarthy said should position the struggling fitness equipment maker to return to growth. The cuts, which amount to about 12 percent of Peloton’s workforce, mark a pivot point for the company, McCarthy told CNBC on Thursday. Peloton already has had multiple rounds of…

REI is encouraging its employees to exercise their right to vote this November by delaying the opening of its stores by two hours on Election Day, reports Footwear News. On Nov. 8, every employee will receive paid time off as part of the outdoor retailer's Your Vote Can’t Wait campaign. REI has also created an election resource hub…

Retailers navigating hybrid work environments and rapid shifts in the way people shop in the wake of the pandemic now find themselves facing a potential economic slowdown and increasingly volatile swings in consumer demand. However, the path to retail success doesn’t rest solely on creating the perfect post-COVID plan or developing a long-range strategy for…

Activist investor Ancora Holdings is pushing Kohl’s to remove its chief executive and its chairman, reports CNBC. Ancora sent a letter to the board Thursday asking for the replacement of CEO Michelle Gass and Chairman Peter Boneparth. The firm, which has a 2.5 percent stake in Kohl’s, wants new leadership so the company can revamp…