Management

Experiential e-commerce retailer Zappos.com has appointed Scott Schaefer as its new CEO, effective immediately, according to a statement released by the company on Wednesday. The move comes two years after late Zappos founder Tony Hsieh stepped down as CEO in August 2020 after 21 years leading the business, and a few months after its most recent…

The Great Resignation, which began in earnest in mid-2021 following the onset of year two of the pandemic, is continuing to send shock waves throughout the U.S. economy and its workforce. According to a recent study by human resources consultancy Korn Ferry, if this crisis is left unchecked, the United States could miss out on…

Increased consumer interest in outdoor lifestyles during the pandemic contributed to double-digit revenue growth for L.L.Bean in its 2021 fiscal year, according to company press release published on March 18. Sales for the outdoor retailer totaled $1.8 billion, a 14 percent increase over 2020, and making it one of L.L.Bean’s most successful years in company history. In…

Howard Schultz, the former longtime CEO of Starbucks, is returning to lead the coffee company on an interim basis. Starbucks announced Wednesday that Kevin Johnson will retire in April after five years as president and CEO, and 13 years total at Starbucks. Johnson succeeded Schultz in 2017. The coffee giant said its board of directors has…

Macy’s, Inc. on Monday announced it has hired Emily Erusha-Hilleque, a private label veteran from Target, as senior vice president for Macy’s private brands. In this role, Erusha-Hilleque will lead the company's private brands design organization, including apparel and home design teams, as well as drive the private brands strategy in partnership with Macy’s merchandising…

The stars aligned for eTail West, the pre-pandemic fan favorite retail conference that held its annual event in-person on February 28-March 2, 2022, in sunny Palm Springs, CA. With COVID-19 cases down and mandates lifted, the event was the closest thing to a “normal” conference many of us have experienced in what feels like forever.…

Walmart and Amazon.com both said last week that it will not will no longer require vaccinated employees to wear masks while working in their facilities. In an internal memo to employees, Amazon said vaccinated employees in the U.S. have the option to work without masks beginning Feb. 11 where permitted by local regulations, Reuters reported last week. Amazon…

Peloton Interactive will replace its chief executive and cut about 2,800 jobs, the company announced earlier this week, as the exercise bike maker looks to revitalize sagging sales and win back investor confidence. John Foley, Peloton's co-founder who has led the company for nearly a decade, will step down to become the executive chair. Barry…

Walmart is expanding into home services, reports TechCrunch. The retailer announced a new partnership with Angi (previously Angie’s List), which will make service professionals available to Walmart customers in nearly 4,000 stores across all 50 states. When Walmart customers shop in-store or online, they’ll be able to also book an Angi professional for any of…

The Home Depot announced last week that Edward (Ted) Decker will become chief executive on March 1, succeeding Craig Menear. Decker joined the home improvement retailer in 2000 and was named president and COO in October 2020, where he was responsible for global store operations, global supply chain, outside sales and service, real estate, as well…