Loss Prevention

Retailers face a number of threats, some specific to their brand and merchandise, others based on their geographic location. Keeping employees and customers safe requires a two-pronged approach: establishing the right culture and providing a safe and secure physical environment. For employees, this means investing in security awareness training for staff, which is simply a…

Now more than ever, cybersecurity is a crucial form of protection for businesses across industries working to combat a variety of threats. It's easy for organizations and individuals to grow complacent about security, but implementing measures to protect the data of customers, partners and your own business is a key step in mitigating cyber risks,…

Retail transactions during peak shopping periods, especially online and mobile sales, continue to increase each year — with the 2018 holiday shopping season serving as a prime example. The season saw record sales, with Black Friday far exceeding expectations and Cyber Monday becoming the largest online shopping day in U.S. history. E-commerce and m-commerce retailers…

Verifying customers while also delivering an experience that’s free of friction is the biggest challenge in the fight against fraud.

The opportunity to end wasteful time theft — and create improved conditions (and fewer losses) for everyone — is at hand.

Biometric and facial recognition data proved that repeat shoplifters are far more organized and aggressive than previously known.

An analysis of biometric data from FaceFirst, a facial recognition provider, revealed that repeat shoplifters are more organized and aggressive than previously known, striking the same retailer multiple times across several locations.

Every year, billions of dollars and countless hours are spent by retailers, brand owners, and packaging professionals ensuring that customers have a positive experience with their brand. What happens to the customer experience when they can’t find the product they want due to theft? Nothing good. Theft is far more than a retailer issue —…

A woman in California has filed a lawsuit against Wal-Mart over claims the company keeps products primarily used by African-Americans inside a locked glass case. Essie Grundy told reporters in Los Angeles on Friday that she felt humiliated and discriminated against when on three occasions this month she had to ask a store employee at…

Just as with great power comes great responsibility, with major advances in technology come ever-changing, ever more inventive ways of upending it. Hacking and other cyberattacks are at least as much of a cybersecurity threat to retail as to other industries, in that they touch millions of consumers and the well-being of their identities and…