Legal

Amazon Agrees to $2.5B Settlement With FTC Over ‘Deceptive’ Prime Program
September 29, 2025 at 12:54 pm

Amazon.com will pay $2.5 billion to settle Federal Trade Commission (FTC) allegations that the company duped users into paying for Prime memberships, the regulatory agency announced last week. The surprise settlement comes as Amazon and the FTC were just three days into the trial in a Seattle federal court. Opening arguments in the case occurred Tuesday,…

Claire's Reduces Store Closures to 300 Following Buyout Offer
September 2, 2025 at 5:28 pm

Claire's, a mall boutique chain favored by tweens, teens and young women, is set to close more than 290 stores as part of its bankruptcy process, reports USA Today. Stores to be closed include 235 Claire's locations in the U.S. and 56 Icing stores. The filing also listed 830 stores — 785 Claire's locations and…

From Checkout to Crisis: Subcontractor Risk in Retail Contracts
August 27, 2025 at 5:13 pm

Today's retail operations rely on more than just products or e-commerce design. Behind the scenes, fulfillment providers depend on regional couriers, cloud-hosted payment processors, and outsourced customer service teams. These multitiered networks help retailers meet expectations for speed and convenience but also introduce potential failures that can disrupt service, delay deliveries, or compromise data. When…

Teen Jewelry Retailer Claire's Files for Bankruptcy Again
August 6, 2025 at 3:07 pm

Claire's, once a staple for mall-going tweens and teens, filed for bankruptcy for the second time in seven years on Wednesday, multiple news outlets reported. The company faces about $500 million in debt. CEO Chris Cramer called the decision difficult but necessary in a statement. "Increased competition, consumer spending trends and the ongoing shift away…

Schedule A Cases ­Can Be a Procedural Weapon Against Online Counterfeiters
August 5, 2025 at 4:35 pm

Many businesses are turning to Schedule A cases to try to stop online counterfeiters, who can be difficult to identify on third-party online marketplaces. Schedule A refers to an IP case where a plaintiff typically sues numerous defendants, allegedly selling counterfeit products or infringing trademarks, under seal with an attached document titled “Schedule A” that…

Skechers Being Sued by Competitor for Trademark Infringement
July 28, 2025 at 12:47 pm

Founded in 1992, Skechers has grown to become the third-largest footwear company in the world, with around 5,300 stores nationwide and a diverse lineup of shoe categories. Skechers launched its Hands Free Slip-ins shoe line in 2023, quickly becoming its most popular product line and a key driver of its recent growth. However, its best-selling…

lululemon Sues Costco, Claims Company is Selling Product ‘Dupes’
July 1, 2025 at 4:40 pm

lululemon has filed a lawsuit against Costco that accuses the wholesale club operator of selling lower-priced duplicates of some of its popular athleisure clothing, reports CNBC. lululemon athletica claims in its lawsuit filed in the U.S. District Court for the Central District of California that Costco has “unlawfully traded” on its reputation, goodwill and sweat…

How Customer Service Scripts Can Unintentionally Put Your Brand in Legal Trouble
June 25, 2025 at 12:43 pm

Most retail leaders don't expect their customer service scripts to carry legal consequences. After all, they're meant to be helpful, friendly and on-brand. However, beneath that friendly tone there may be risks hiding in plain sight — risks that could cost your company more than just a bad review. From minor misstatements to problematic phrasing,…

At Home Files for Bankruptcy Amid Tariff Challenges
June 16, 2025 at 12:37 pm

At Home, a popular home goods retailer with 260 stores across 40 U.S. states, has filed for bankruptcy, citing the backdrop of tariff increases and a slowdown in consumer spending. The Dallas-based company announced Monday that it had entered an agreement with its lenders that “will eliminate substantially all” of its roughly $2 billion in debt and…

States Tackle Workplace Violence Risks, With Retailers in Focus
May 20, 2025 at 9:15 am

Regulators have increased their focus on addressing workplace violence risks, including some with particular attention to risks associated with retail employers. Retailers from New York to California should monitor continued developments within state legislatures and adjust their workplace policies to account for these rules — new and old. California now requires virtually all employers in…