Internet of Things

Fraud isn’t new. Counterfeit luxury goods were such a problem in ancient Rome that laws were passed to deter them. By the 13th century, forging a trademark could cost you your life. Fast-forward to today. Fraud now scales with modern commerce. Tampering, theft and shrinkage are increasingly prevalent across global retail and e-commerce supply chains,…

The retail industry faces mounting pressure to maintain precise control over inventory as it moves through increasingly complex supply chains. Today's retailers need real-time visibility into both location and condition of goods — from distribution centers to store shelves. Traditional approaches to inventory management often create blind spots between key handoff points, leading to operational…

Over the past five years, the retail industry has undergone a significant digital transformation, fueled by the rise of online shopping. While this shift has driven progress, retailers still face challenges, such as inflation, labor shortages and supply chain disruptions. To address these hurdles, the industry is turning to advanced technologies such as artificial intelligence…

The three use cases where the convergence of artificial intelligence and Internet of Things underpinned by event streaming is making a real difference to retailers and their customers are as follows. Enhancing Every Customer Journey Within the Store AIoT enables retailers to intelligently take advantage of in-store and customer data to offer highly customized shopping…

For food retailers and grocers, it’s critical to be cognizant of the fact that consumers are increasingly making purchasing decisions with an eye toward sustainability. Data from Capital One’s Shopping Research Report reveals that more than 177 million U.S. adults are considered eco-friendly shoppers in 2024, up 7.44 percent year-over-year. American consumers are expected to…

Retail margins are notoriously tight, so there’s a natural reluctance to invest in new technologies and embrace change. But change has come for the retail industry, and the only path forward for retailers — all retailers — is to implement the new technologies that will enable them to remain competitive. Failure to do so means…

In today’s world, cars, homes and even clothes are connected to the internet. Smart devices are so intertwined into everyday life that we often take them for granted. But what happens when technology doesn’t work as expected? Houses may not heat up, cars can accelerate unexpectedly, and smart locks might fail to open. And that’s…

It feels almost quaint to discuss the “digital transformation” of the retail industry. Ten years ago, that mostly meant “have a website” and “digitize inventory.” Now these tools are table stakes, and the true digital transformation is the rapid expansion and harnessing of emerging technologies in artificial intelligence (AI), machine learning (ML), augmented reality (AR),…

In today’s dynamic world of retail, the spotlight remains on artificial intelligence (AI) — and for good reason. AI is undoubtedly transformative, reshaping the future of retail. In addition to AI, other technologies are also making significant strides. Radio-frequency identification (RFID), replacing barcodes, revolutionizes supply chain and inventory management. Video analytics leverages computer vision to…

Being a forward-thinking retailer requires actively identifying shifts in consumer behavior. Perhaps one of the most notable changes in recent years has been the rise in cashless consumers. According to a Pew Research Center survey, roughly four in 10 Americans (41 percent) say none of their purchases in a typical week are paid for using cash, up…