Hiring Leadership Strategies

Do Retail Execs Feel They're Being Compensated Fairly?
February 8, 2017 at 5:21 pm

This week’s coverage of Total Retail’s first annual Salary Benchmark Report provides insight into how fairly retail executives — CEOs/presidents/founders; chief marketing officers; C-level execs other than CEOs and CMOs; and vice presidents — feel they're being compensated by their employers. This encompasses base salary, financial perks (e.g., stock options, profit sharing) and benefits (e.g., health insurance,…

Top Women in Retail 2017: Jennifer Hyman, CEO and Co-Founder, Rent the Runway
January 23, 2017 at 4:32 pm

Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. This week we feature Jennifer Hyman, CEO and Co-Founder of Rent the Runway.

Top Women in Retail 2017: Helen Vaid, Global Chief Customer Officer, Pizza Hut
January 23, 2017 at 4:21 pm

Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. This week we feature Helen Vaid, global chief customer officer, Pizza Hut.

Top Women in Retail 2017: Natalie Marten-Fopeano, President, Chief Marketing Officer, Tumi Outerwear
January 20, 2017 at 4:09 pm

Total Retail’s seventh annual list of the leading female executives in retail features a who’s who in the industry. This year’s honorees were chosen based on a number of factors, including being in a top-level position within a retail organization, scope of responsibility within that position, career achievements, and involvement within the retail industry. This week we feature Natalie Marten-Fopeano, president and chief marketing officer of Tumi Outerwear.

NRF Foundation Launches RISE Up, a New Job Training Program
January 16, 2017 at 9:34 am

The NRF Foundation announced yesterday at the retail trade association's annual Big Show event in New York City that it has brought together dozens of retailers and nonprofits to launch RISE Up (Retail Industry Skills & Education), a new training and credentialing initiative designed by the retail industry to help people acquire the skills they…

An Analysis of Retail Executives’ Salaries
January 11, 2017 at 5:29 pm

As part of our continuing coverage of Total Retail’s Salary Benchmark Report, this article focuses specifically on the salaries of C-suite retail executives — CEO/president/founder; chief marketing officer; C-level exec other than CEOs and CMOs; and vice president. The Salary Benchmark Report was produced after an online survey was sent to Total Retail’s audience over…

How to Identify a Competent Retail Employee
November 28, 2016 at 5:15 pm

With the holiday season upon us, the challenges retailers are facing aren't just about having enough of the right products stocked and ready. Often, the most pressing challenge is having enough staff on hand to service customers. An understaffed retail team causes customers to be underserved, so employers should do all they can to make sure their…

Tech Talk: Know Your Prospects' Most Recent Online Searches
November 21, 2016 at 9:46 am

In this episode of Tech Talk, Thorin McGee speaks with Ron Jacobson, CEO and co-founder of Rockerbox, a customer acquisition and insights platform for the "modern marketer." Rockerbox allows marketers to see what people are searching for online 30 to 60 minutes prior in order to better target them. Additionally, Rockerbox was a finalist in the Hot Zone competition at the DMA &THEN event in October, receiving pilots from major companies.

The Evolving Role of the Merchant
September 26, 2016 at 11:32 am

Merchants were once the only critical players in the retail industry. Their ability to drive the business by understanding the customer and predicting customer behavior made them invaluable to their organizations. However, now that “omnichannel” retailing is the new reality, the merchant’s role is rapidly changing. A merchant must now also be able to absorb enhanced analytics and work even more closely with design and marketing applications to understand and adapt to trends that satisfy quickly changing customer tastes.

Tech Talk: Email for Customer Acquisition
September 1, 2016 at 5:14 am

Email is a great marketing tool for customer acquisition. However, it’s easy for emails to get blocked by firewalls or marked as spam by recipients. So how can brands reach new customers through email? In this episode of Tech Talk, Tim Swigor, founder and CEO of Email Append LLC — an email data solutions provider — explains how his company allows brands to email potential customers without being seen as “spammers.”