Hiring Leadership Strategies

What goes up must come down, including seasonal employment fluctuations. Despite this reality, many businesses forget to address the scaling-down process. That’s a serious misstep that can tarnish brand reputations and leave former employees with bad feelings. What contributes to those errors? For one, some companies aren’t transparent about possible end dates with their temporary workers.…

In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges discuss an article recently published by Total Retail titled, “Pay Isn’t the Only Reason Employees Quit. Start Offering Them What They Really Value,” authored by Sanish Mondkar, CEO of Legion. This article digs into the opportunities retailers have to drive employee…

Senior-level women in retail discuss the leadership strategies and hiring best practices they’re using to lead their team to success.

Walmart has increased the number of women and people of color in its officer roles in an effort to better reflect the country’s diversity among its top leadership. According to the retailer's annual diversity and inclusion report, which was published on Monday, Walmart’s representation of women and of people of color at the officer level…

In episode 292 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kecia Steelman, chief store operations officer at Ulta Beauty, the largest U.S. beauty retailer for cosmetics, fragrance, skin care products, hair care products and salon services. Steelman discusses her recently announced transition to the chief operating officer position at Ulta Beauty and the company's…

Starbucks said Wednesday it has resolved allegations from the Equal Employment Opportunity Commission (EEOC) about alleged racial bias in its employee promotions, based on data from 2007 through 2011. In a letter to employees, CEO Kevin Johnson said that Starbucks does not know what prompted the EEOC allegations and that the company’s analysis of its…

While the average employee turnover for all U.S. industries is around 19 percent, the average turnover rate in the retail industry is just above 60 percent, according to the National Retail Federation. This equates to a continual cycle of rehiring and retraining, with negative impact to retailers’ bottom lines. There are numerous possible reasons why…

The holiday shopping season will look a lot different in the age of COVID-19. For one, U.S. e-commerce sales are expected to grow 18 percent to $709.8 billion this year, according to a June report from eMarketer. However, despite the fact that shopping will largely take place online this year, seasonal hiring isn't slowing down.…

In conjunction with the release of a racial and gender breakdown of its team across all levels of the company, Target last week announced plans to increase representation of Black team members by 20 percent over the next three years by sharpening its focus on advancement, retention and hiring. Target said it has had diversity and inclusion…

Welcome to this week's Retail Resources blog post, a curated list of the best content and resources I've seen over the past week that I hope will help you navigate through the coronavirus pandemic. This week I offer information about leadership, interesting data, employment information, and fun stuff that will hopefully help improve your spirits!…