Hiring Leadership Strategies

Walmart Launches College2Career Program
May 16, 2022 at 8:13 pm

This summer Walmart is piloting a new College2Career program, which will give young professionals the chance to fast-track their careers by helping to run a multi-million-dollar business: one of its Walmart stores. According to a blog post on Walmart.com, the program is for recent college graduates and current college students within 12 months of graduating,…

Amazon More Than Doubles Max Base Pay for Corporate and Tech Workers
February 8, 2022 at 3:57 pm

Amazon.com will boost its maximum base pay to $350,000 for corporate and tech employees, from $160,000 previously, as part of an overall increase in total compensation intended to help recruit top talent and retain existing employees. The move promises to bring Amazon’s base pay more in line with other big tech companies, including Google, Facebook,…

How to Scale Down Successfully After Your Busiest Seasons
September 8, 2021 at 7:09 pm

What goes up must come down, including seasonal employment fluctuations. Despite this reality, many businesses forget to address the scaling-down process. That’s a serious misstep that can tarnish brand reputations and leave former employees with bad feelings. What contributes to those errors? For one, some companies aren’t transparent about possible end dates with their temporary workers.…

How Retailers Can Drive Employee Satisfaction for Hourly Workers
September 2, 2021 at 5:36 pm

In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges discuss an article recently published by Total Retail titled, “Pay Isn’t the Only Reason Employees Quit. Start Offering Them What They Really Value,” authored by Sanish Mondkar, CEO of Legion. This article digs into the opportunities retailers have to drive employee…

Walmart Says More Women, People of Color in Leadership Roles
April 26, 2021 at 7:42 pm

Walmart has increased the number of women and people of color in its officer roles in an effort to better reflect the country’s diversity among its top leadership. According to the retailer's annual diversity and inclusion report, which was published on Monday, Walmart’s representation of women and of people of color at the officer level…

How Ulta Beauty is Driving Equity and Inclusivity Across its Business
April 5, 2021 at 7:17 pm

In episode 292 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kecia Steelman, chief store operations officer at Ulta Beauty, the largest U.S. beauty retailer for cosmetics, fragrance, skin care products, hair care products and salon services. Steelman discusses her recently announced transition to the chief operating officer position at Ulta Beauty and the company's…

Starbucks Reaches Deal With EEOC Over Alleged Racial Bias in Promoting Employees
April 1, 2021 at 8:50 pm

Starbucks said Wednesday it has resolved allegations from the Equal Employment Opportunity Commission (EEOC) about alleged racial bias in its employee promotions, based on data from 2007 through 2011. In a letter to employees, CEO Kevin Johnson said that Starbucks does not know what prompted the EEOC allegations and that the company’s analysis of its…

Out of Fashion: Why Turnover in Retail is So High, and What to Do About it
February 14, 2021 at 2:55 pm

While the average employee turnover for all U.S. industries is around 19 percent, the average turnover rate in the retail industry is just above 60 percent, according to the National Retail Federation. This equates to a continual cycle of rehiring and retraining, with negative impact to retailers’ bottom lines. There are numerous possible reasons why…

Holiday Hiring is Well Underway. How Are Retailers Shifting?
November 2, 2020 at 3:42 pm

The holiday shopping season will look a lot different in the age of COVID-19. For one, U.S. e-commerce sales are expected to grow 18 percent to $709.8 billion this year, according to a June report from eMarketer. However, despite the fact that shopping will largely take place online this year, seasonal hiring isn't slowing down.…