Hiring Leadership Strategies

Since the onset of the pandemic, the future of the retail industry has been marked with uncertainty. Currently, retailers are trying to prepare for a looming threat of recession and inevitable changes to consumer spending in the face of continued high inflation. With so much unpredictability ahead, labor planning can be a particularly daunting task.…

This summer Walmart is piloting a new College2Career program, which will give young professionals the chance to fast-track their careers by helping to run a multi-million-dollar business: one of its Walmart stores. According to a blog post on Walmart.com, the program is for recent college graduates and current college students within 12 months of graduating,…

Amazon.com will boost its maximum base pay to $350,000 for corporate and tech employees, from $160,000 previously, as part of an overall increase in total compensation intended to help recruit top talent and retain existing employees. The move promises to bring Amazon’s base pay more in line with other big tech companies, including Google, Facebook,…

What goes up must come down, including seasonal employment fluctuations. Despite this reality, many businesses forget to address the scaling-down process. That’s a serious misstep that can tarnish brand reputations and leave former employees with bad feelings. What contributes to those errors? For one, some companies aren’t transparent about possible end dates with their temporary workers.…

In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges discuss an article recently published by Total Retail titled, “Pay Isn’t the Only Reason Employees Quit. Start Offering Them What They Really Value,” authored by Sanish Mondkar, CEO of Legion. This article digs into the opportunities retailers have to drive employee…

Senior-level women in retail discuss the leadership strategies and hiring best practices they’re using to lead their team to success.

Walmart has increased the number of women and people of color in its officer roles in an effort to better reflect the country’s diversity among its top leadership. According to the retailer's annual diversity and inclusion report, which was published on Monday, Walmart’s representation of women and of people of color at the officer level…

In episode 292 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kecia Steelman, chief store operations officer at Ulta Beauty, the largest U.S. beauty retailer for cosmetics, fragrance, skin care products, hair care products and salon services. Steelman discusses her recently announced transition to the chief operating officer position at Ulta Beauty and the company's…

Starbucks said Wednesday it has resolved allegations from the Equal Employment Opportunity Commission (EEOC) about alleged racial bias in its employee promotions, based on data from 2007 through 2011. In a letter to employees, CEO Kevin Johnson said that Starbucks does not know what prompted the EEOC allegations and that the company’s analysis of its…

While the average employee turnover for all U.S. industries is around 19 percent, the average turnover rate in the retail industry is just above 60 percent, according to the National Retail Federation. This equates to a continual cycle of rehiring and retraining, with negative impact to retailers’ bottom lines. There are numerous possible reasons why…