Environmental Sustainability

Sustainability is More Than a Buzzword — It's a Dealbreaker
May 13, 2025 at 9:18 am

The word “sustainability” gets thrown around a lot these days, to the point that it can feel little more than a marketing badge. Eco-friendly. Green product. Sustainably sourced. But sustainability is more than a buzzword; it’s a commitment that a business conducts itself in a way that will sustain not only itself but also the…

Turning VAT Challenges Into a Competitive Advantage
April 28, 2025 at 8:33 am

Global retailers face constant whiplash as countries adjust their value-added tax (VAT) regulations, complicating cross-border operations. Recent updates — including zero-dollar VAT thresholds in Indonesia and the Philippines and revisions to the European Union’s Import One-Stop Shop (IOSS) — demand urgent attention. These unpredictable changes create more than administrative burdens. When customers encounter unexpected VAT…

How REBEL is Tackling Retail's Returns Problem
April 8, 2025 at 9:12 pm

While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail's Editor-in-Chief Joe Keenan had the opportunity to interview Emily Hosie, founder and CEO of REBEL, formerly REBELStork, a Certified B Corp and the leading tech-driven recommerce solution for returns and overstock in North America. Hosie provides an overview of the business, her career…

Sustainability: A Major Growth Driver for Digital Retail
March 19, 2025 at 11:47 am

As retailers plan for the remainder of 2025, sustainability is proving to be a major driver of growth. In 2024, eco-conscious shopping habits and the rise of the circular economy transformed digital commerce, with fashion resale platforms like Depop leading the charge. Depop was one of the companies recognized in the recent Similarweb Digital 100…

The Shift Toward Reusability and Recycling in Apparel and Footwear
February 24, 2025 at 7:58 pm

The apparel and footwear industries are focused on designing products that can be reused and recycled. Digital product passports (DPPs), which contain information about a product's sustainability, environmental impact and recyclability, are key to enabling this transformation. Tracking Product Data for Recycling Consider the benefits when a clothing manufacturer tracks a cotton T-shirt’s data from…

The Environmentally Conscious Consumer Under Pressure: How Retailers Can Differentiate Through Sustainable Delivery
January 27, 2025 at 3:53 pm

With many recent natural disasters — hurricanes, forest fires and flooding — serving as a constant reminder of the threat of climate change, the environment is playing an increasing role in decision-making for retailers and consumers alike. But how motivated are consumers to reduce their carbon footprint through sustainable products and eco-friendly home delivery options?…

3 Common Supply Chain Challenges Keeping Retailers Up at Night
January 7, 2025 at 10:03 am

While the unprecedented supply chain disruptions of the past few years have slowed, several pressure points continue to impact industry leaders, including heightened inflationary costs, increased sustainability expectations, and emerging technologies that require strategic investments to remain competitive. But what do these influences look like across the supply chain? Here’s a breakdown of these challenges…

Winning the Holiday Season: Millennial and Gen Z Preferences for Sustainability, Shipping and Returns
December 11, 2024 at 12:47 pm

Millennials and Gen Z represent a significant portion of today’s consumer base, and their preferences are shaping the future of retail, especially in e-commerce. With the peak holiday shopping season upon us, to remain competitive and profitable retailers must align their strategies with the expectations of these younger generations. Meeting their needs not only drives…

How Brands Can Win Eco-Conscious Shoppers This Golden Quarter
December 2, 2024 at 2:53 pm

During this crucial shopping period of the year — the Golden Quarter — U.S. consumers are showing little sign of slowing down their spending. Retail sales have been steadily increasing since the end of the pandemic, with even high prices caused by inflation failing to curb consumer appetite for purchasing. Shopper confidence remains strong at…

3 Ways Retailers Can Use AI to Be More Sustainable
October 28, 2024 at 6:42 pm

Sustainability figures into the buying decisions of growing numbers of customers. That’s obvious to everyone from Kroger to H&M. Less obvious has been how artificial intelligence (AI) — poised to reshape many business processes — will play a role in retailers’ ongoing drive for sustainability. It’s early days, but so far AI’s impact on sustainability…