E-Commerce

Marks & Spencer Launches 'Click and Collect' Service
October 11, 2011

U.K. retail giant Marks & Spencer has unveiled its latest multichannel innovation to make it easier for busy customers around the holiday period. The company has launched a new click and collect service, which allows customers to order the food they want online and then pick it up from the closest participating store.

Etsy Launches Themed Landing Pages
October 11, 2011

Etsy has launched three new shopping pages: Fashion, Kids, and Home and Garden. Etsy Spokesperson Adam Brown said the company's goal is to promote discovery through a blend of different features and tools for buyers and sellers.

10 Tips to Prepare E-Retailers for the 2011 Holiday Season
October 11, 2011

With more consumers than ever planning to visit e-commerce sites in search of holiday gifts, now is the time for e-retailers to gear up in preparation for the year's most lucrative shopping season. Those retailers unprepared for a busy holiday season could lose out on sales, leading to the demise of their company. Clearly it's worth spending time planning for the season.

Sold Out: Steve Jobs' Turtleneck
October 10, 2011

Minnesota company St. Croix, which makes the mock black turtlenecks that Steve Jobs famously wore, had a banner sales week. Sales more than doubled the day after Jobs' death, according to the Minnesota Business Journal, and some stores have run out of them.

Amazon Settles Tax Dispute in Tennessee
October 7, 2011

Gov. Bill Haslam confirmed a sales tax deal with online retailer Amazon.com on Oct. 6, announcing thousands of additional jobs and what he hopes will be the resolution of a long-running dispute within the business community.

Target Announces More Limited Edition Lines
October 7, 2011

Target has announced partnerships with several fashion designers for limited edition women's wear, handbags, lingerie, lounge wear and accessories. Target signed designer Josie Natori for its first limited edition collection of lingerie and loungewear.

Target's Site Plagued by Glitches, Friction Between Marketing and Tech Teams
October 6, 2011

Broken links, missing baby and wedding registries, and carts with a mind of their own are just a few of Target's problems six weeks after the retailer unshackled itself from Amazon. But irate customers unable to complete purchases and Facebook and Twitter feeds littered with angry comments, all during a period when nearly 40 percent of consumers are shopping for the holidays, may have Target execs wondering if its newfound freedom cost too much.

Jungle Smokes' New E-Commerce Site Allows Consumers to Buy Cigars Online
October 6, 2011

Jungle Smokes, a cigar company offering hand-rolled cigars from Honduras, has launched an internet store allowing consumers to buy cigars online. The new store was unveiled this summer by co-owners Pete McGough and Rory Johnson. They launched the website to offer the cigars online so that more people could enjoy the flavor and quality of 100 percent hand-rolled Honduran cigars.

Nordstrom and Saks Top Luxury Customer Experience Index
October 5, 2011

The e-tailing group's inaugural luxury market mystery shopping study titled Champagne Tastes and Caviar Dreams: A Global Look at Luxury, provides an overview of how the luxury market is using the internet and mobile devices for branding and selling with guidelines to help merchants deliver a sophisticated digital experience that drives engagement.