Data Security

Access to large amounts of data has transformed the way retailers operate. Analytics provide incredibly valuable insights into customer preferences, market trends, supply chain activities and much more. However, growing data privacy and security compliance requirements pose challenges, and new research suggests retailers are struggling to meet those challenges. A report from leading industry analyst…

With Cambridge Analytica, British Airways, and several other high-profile data breaches making headlines, retailers are (unsurprisingly) starting to reconsider their own customer data policies. But rather than making the mistake of seeing these events as an obstacle, they should see them for what they are: an opportunity. In the last few years, customer experience has…

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. Lines are now blurred between physical and digital experiences. And criminals are moving online. At the same time, customers expect faster checkout and order fulfillment, both…

With a record year of online shopping expected this holiday season, it's crucial that retailers take the appropriate steps to keep not only their data, but the data of their customers secure. According to the Verizon 2017 Payment Security Report, only 50 percent of retail companies are fully compliant with the Payment Card Industry (PCI)…

Electronics retailer Newegg is reportedly the victim of a data breach that lasted a month. RiskIQ Threat Researcher Yonathan Klijnsma found that hackers installed 15 lines of card skimming code on Newegg’s payments page, which stayed on the site from Aug. 14 through Sept. 18. The hackers sent credit card data to a service controlled…

There’s no doubt that more proactive data governance, transparency and ethical guidelines have washed onto U.S. shores after the standards Europe recently put into law. As we’ve seen with other initiatives, the recent passing of the California Consumer Privacy Act (CCPA) means it’s likely the Golden State’s counterparts will quickly jump on the bandwagon and…

Getting hacked isn’t just a concern for tech companies anymore. Businesses of all shapes and sizes have digital, forward-facing assets. Retailers, in particular, possess a large amount of consumer data — from purchasing habits to personally identifiable information like names, addresses and credit card numbers — making them attractive targets for criminals. A breach of…

U.S. retail faces daunting digital challenges, and IT security is among the biggest. Traditional retailers are struggling to balance brick-and-mortar businesses with emerging online retail trends, while at the same time battling digital natives like Amazon.com and Wayfair. With ultra-high volumes of personally identifiable information (PII) and payment card information changing hands with every transaction, the retail industry is one of the most, if not the most, vulnerable targets for cyberattacks. Not surprisingly the question on the minds of IT and business leaders in U.S. retail is, “What will it take to stop the breaches?” The data in this report are derived from detailed input from 100 senior retail IT security managers in the U.S. and 96 IT security managers from retailers in other countries, and is part of the Global Thales 2018 Global Data Threat Report. The report polled 1,200 IT security managers in eight countries and across four major vertical markets.

For years, cybersecurity experts have debated whether companies should pay hackers’ ransoms. Some experts pointed to the expediency of handing over the ransom — it can be less expensive to pay than to spend time and money getting systems back up and running. However, the overwhelming majority argued that paying the ransom encouraged more attacks.…

The European Union's General Data Protection Regulation (GDPR) went into effect on May 25, 2018. Leading up to this day, organizations spent months, even years, assessing data collected from customers and employees as well as data privacy security procedures in place. As businesses continue to work toward maintaining compliance with the new regulations, it's still too early…