
Data Security

Cyber risk in retail isn't a new concept. Retail is one of the most targeted industries when it comes to cyber attacks. In fact, over 50 percent of global retailers were breached in the last year. Given the sensitive customer data these organizations often possess (e.g., credit card information and personally identifiable information), it’s not…
Cybercriminals go where the money is. During the busy holiday season, that means the retail sector. And as more retail sales occur online, that means e-commerce sites are in hackers’ crosshairs. I just returned from the annual Retail Cyber Intelligence Summit in Denver, where I got the chance to talk with security experts at some…
Put away your inflatable jack-o-lanterns and take out your Christmas lights, the holiday season is upon us! While the holidays bring heaps of joy and hot chocolate, security teams know they also bring fraud and abuse. Hot products in high demand bring scammers and scalpers. New users bring new payment data, making your checkouts a…
The proliferation of everything from social media apps to streaming services means one thing: data is everywhere. When used correctly, data can be extremely beneficial. Increased access to consumer insights has made it easier for marketers to analyze customer preferences and deliver engaging, hyperpersonalized digital experiences. However, this creates privacy risks for individuals and brands…
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Ashley Chiaradio discuss three ways that data privacy will impact the retail industry’s future, as published in a recent article titled “How Data Privacy Will Reshape the Future of E-Commerce” by contributing author Chemi Katz. The first thing that will be impacted is…
Bed Bath & Beyond announced yesterday that it has been affected by a data breach, reports Fox Business. The home goods retailer disclosed in a SEC filing that email addresses and passwords from roughly 1 percent of its online customers’ accounts were accessed by an outside, unauthorized source. Payment card information was reportedly not affected,…
For small and midsized retailers, the upgrade to EMV-enabled terminals represented a significant and, in many cases, reluctant investment. Because credit card companies like Mastercard and Visa had been covering fraudulent purchases, many small businesses didn’t have visibility into the cost of fraud. Only when threatened with the liability for these losses did they upgrade.…
As the holiday season ramps up, many retailers are unaware that one of the industry’s best practices could put them at risk of a breach: hiring seasonal workers. Last year, retailers hired more than 757,000 temporary employees to keep up with the busy shopping season. And while it may seem like only good can come…
Digital disruption is built into e-commerce’s business model. However, amid mounting scrutiny of big data, which has fueled the industry’s rapid growth, are the disruptors about to be disrupted themselves? With the tech industry battered by a series of privacy-related scandals — from Cambridge Analytica to the high-profile data breaches in recent months, such as…
Zappos customers who had their data stolen in a 2012 data breach will receive only a meager 10 percent discount to use on the online footwear and apparel retailer's website, as part of a proposed class-action lawsuit settlement. Their lawyers, on the other hand, are set to receive $1,620,000 in attorneys’ fees and other legal…