Data Security

In the last year, we've seen a surge in consumers’ use of mobile technology in ways that no one could have predicted. Smartphones and other mobile tech are being used for more than just easy and accessible communications, doing everything from conducting conference calls to hosting virtual happy hours despite the challenges put forth by…

California’s Proposition 24, which expands the state’s consumer privacy law, was passed by voters on Nov. 3, 2020. Starting January 2023, the new law, called the California Consumer Privacy Rights Act (“CCPRA”) will take effect and allow consumers more control over how businesses collect and use their personal information. Today, advancements in technology allow retailers…

A cybersecurity attack on Barnes & Noble exposed customers' personal information, including transaction history and email addresses. The bookseller sent an email notifying customers of the data breach, which it was aware of since Oct. 10. Barnes & Noble clarified customers' financial information, such as payment card information, was not among the exposed data. Total Retail's Take: In response to…

How would you feel if a thief broke into your house, opened all your drawers and rifled through your things … but didn’t steal anything? That sounds absurd, but that’s exactly the kind of scenario you’re setting up in the digital realm when your fraud team decides that the only thing that matters is the…

States moved into lockdown mode when COVID-19 made its appearance in the U.S. back in March. And with that, business moved digital. However, many didn’t realize some of the ramifications of moving digitally so quickly, particularly with regards to online fraud. Now, as the country has begun its reopening, how physical businesses and stores approach…

Data security is playing an increasingly important role when it comes to the retail industry and its day-to-day operations. It's especially important for retailers as it embodies customer and payment transactions, data entry, and houses inventory and personal information throughout your entire infrastructure. While security is currently not a top priority for retailers, many of…

Cyberattacks are increasingly prominent, particularly in the retail sector. According to the 2020 Trustwave Global Security Report, the retail industry was the most-targeted sector for cyberattacks for the third year in a row. In fact, in the company’s analysis of trillions of logged security events and hundreds of hands-on data breach investigations around the globe,…

Over the past couple of years, data privacy has been a focal point among executives and government leaders. In the wake of major scandals involving the likes of Facebook, officials have enacted measures like GDPR and CCPA in an effort to curb the mishandling of data — and give peace of mind to customers about their personal information.…

The global COVID-19 pandemic has hit brick-and-mortar stores hard. For months, most retail stores were unable to open. As states begin to loosen their stay-at-home orders, many retail locations have been able to reopen. But for retail, it’s a whole new world. States are limiting the number of customers allowed inside, and many consumers are…

It’s no secret that retailers like Amazon.com and Walmart have leveraged the power of big data to tailor their customer experience and increase revenue, even amidst the dynamic market conditions of the COVID-19 pandemic. Brick-and-mortar and e-commerce giants benefit from a streamlined checkout process, targeted promotions, and innovative ways to leverage data with machine learning…