Creative

In a series of workshop sessions during the DMA06 Conference in San Francisco this week, creative and copywriting guru Herschell Gordon Lewis, president of Lewis Enterprises, delivered numerous tips about design and marketing in e-mail messages. Below are some of the most noteworthy pointers. * Look for a rationale that matches what you’re saying and to whom you’re saying it. Sometimes sticking in graphics when your recipients’ computers won’t accept those graphics is a problem, Gordon Lewis said. * Test this oddity: Move “click here” up in your text, he suggests. You’ll usually increase response. “That’s due to an ancient rule of salesmanship: When your prospect

Among the myriad e-mail creative tips Herschell Gordon Lewis, president of Lewis Enterprises, delivered during a session at the DMA06 Conference in San Francisco this week, he brought out several key copywriting pointers for marketers. Here are several of them. * Tell your message recipient what to do. “Don’t just say what a wonderful company and offer you have; tell them what to do,” Gordon Lewis pointed out. People respond to a command. * “Don’t get diarrhea of the fingertips,” he advised in regard to overly complex e-mail copy containing long, technical words. “We tend to show off our gigantic vocabularies.” * Specifics out-pull generalizations, he said,

When it comes to integrating creative between the three primary marketing channels – catalog, Web and retail – much has been said about presenting a consistent image across all channels. But doing so isn’t always so easy. As Carol Worthington-Levy, partner and director at San Rafael, Calif.-based consultancy LENSER, pointed during a session at the recent New England Mail Order Association conference in Saratoga Springs, N.Y., multichannel marketers should enroll their creative people in “taking a role in the actual selling process.” She offered the following points and tips to marketers looking for ways to achieve multichannel consistency: Leverage your branding across all media that sells

Connect the dots. All good catalog marketers know their customers’ lifetime value. And those who are savvy have a handle on their customers’ spending patterns by channel. In today’s multichannel environment, the winners are those who synchronize their online and offline efforts. There are many studies showing that customers who interact with a cataloger in more than one channel spend dramatically more than a single-channel customer. J.C. Penney was one of the first to come to this realization. A study the multichannel retail giant conducted with Abacus on annual spending showed: • Internet-only shoppers spent —$151. • Catalog-only shoppers spent —$201. • Retail-only shoppers spent

Florentine Craftsmen Inc. catalog’s greatest strength is its extraordinary merchandise. Every piece in the book looks like it could have graced one of the Newport mansions or been seen in some Hollywood movie with Greta Garbo whispering into Clark Gable’s ear. Words such as elegant, classic, timeless, artisan, gilded-age, wealthy and beautiful best describe the book’s goods. I can’t say the same about the current catalog, however, as it doesn’t live up to the standard of the merchandise it sells. The catalog has the classic look of a B-to-B company that’s been selling the same merchandise for years, but hasn’t allocated enough time, attention or

One of the most-asked questions I get is, “What product density is right for my catalog?” There are two main drivers to finding your appropriate product density (or the average number of products per page): your brand and your square inch sales report. Brand. In general — but not in every case — the more upscale the brand, the lower the product density; the more downscale the brand, the higher the product density. So if you’re starting a new catalog and have no idea what density to use, look at competitive catalogs (or noncompetitors who sell to your audience), and take your cue

Sonlight Curriculum catalog’s tagline says “lifestyle” to me: “literature-rich homeschooling — education beyond textbooks.” Lifestyle in the true sense of the word: not merely aspirational as many catalogs purport to be. Homeschooling is, indeed, a lifestyle, and the people behind the Sonlight Curriculum catalog “get it” because they live it. This is one of the subjects that earns Sonlight Curriculum a place on the honor roll. Sonlight Curriculum seems called to a higher mission. Homeschooling is hard work, and clearly isn’t for everyone. This catalog, in addition to being a vehicle to sell the educational resources, is much more. As a true magalog, it

A cataloger’s job of presenting merchandise is second in importance only to selecting the right merchandise. Readers decide in seconds whether they’re going to continue to read about a product or move on. The amount of information readers comprehend “at a glance” isn’t limited by their brains; it’s only limited by what we put in front of them. Even those interested in a product will skip over it if they don’t understand it or they’re not “sold” on it. What and how you show product in your catalog makes all the difference in the world. The following list contains the most frequent

Despite rapid online gains, future still bright for print catalogs. Considering it’s now been at least a decade since debates first surfaced in this business about whether the print catalog would ultimately become obsolete in favor of online catalogs, you’d think you could make a stronger case for such a phenomenon in 2006. And today, with a rapidly growing number of catalogers reporting 50 percent-plus levels of orders placed online, the writing would seem to be on the wall. But while it’s nice to dream of the cost savings associated with alleviating paper catalogs altogether, reports of its death are greatly exaggerated, to quote Mark Twain.

Do your photos look off-kilter? Is your printed catalog not as vibrant as it used to be? Is your image quality erratic? Just as good design and good copy increase sales, good image quality with bright, true colors will improve sales for most catalogs. But since the switch from film to digital photography, many catalogers have experienced inconsistencies or a decline in image quality. Digital doesn’t mean you have to accept lower image quality. You can capture and print great digital images, but you need to understand how to manage the digital process. Why Is My Catalog Dull and Gray? Problem: All