Tyler Merritt

Tyler Merritt

Tyler Merritt, Field CTO, UneeQ
Tyler Merritt is a technology evangelist focused on spreading knowledge and enthusiasm to help others see the same vision of the future that he sees, and empower them with the connections and opportunity to help build it. As VP of Platform at UneeQ, he works on conversational AI using digital humans to add emotion to each customer interaction. Leveraging a wide range of developer experience, he brings technical knowledge and understanding across multiple organizations to the continued betterment of the digital human platform. He is driven to ensure every experience with an organization is a brand-led experience.
Marketing, Brick-and-Mortar, Professional Development
How Digital Humans Are Transforming Frontline Retail Training
May 5, 2026 at 8:58 am

Retail has always been a human-centered business. Every sale, return, upsell and resolution depends on an employee’s ability to read emotion, respond appropriately, and guide a customer through an experience that feels both personal and efficient. As customer expectations rise, competitive advantage in retail is no longer defined by operational efficiency alone, but by how…

Artificial Intelligence (AI), Technology
How Digital Humans Help Brands Tap Into the Untapped Customer
September 24, 2024 at 1:56 pm

In the past few years, self-service tools have become a cornerstone of online shopping. These tools are great for confident shoppers who know what they're looking for but need a nudge in the right direction. Many great businesses have mastered self-service and the other tools necessary to support digital transactions. Nevertheless, companies still wish to…