Mike Haddon

Mike Haddon

Mike Haddon, Vice President of Consumer Products, Retail and Services Practice Lead
Mike Haddon leads Capgemini Invent’s North America Consumer Products, Retail & Services practice. He helps Fortune 500 companies achieve profitable growth by aligning strategic engagements across operations, marketing, supply chain, and commerce (stores & digital). Mike focuses on measurable business outcomes, guiding clients toward sustainable growth and value realization through blending modern technology and disciplined business execution. His work bridges strategy, technology, and scaled implementation to create enterprise-wide impact.

Artificial Intelligence (AI), Marketing

How is AI Changing Retail Strategy Now?

May 4, 2026 at 8:06 am

Artificial intelligence in retail, especially agentic AI, first seemed to promise a leap forward in customer experience. In 2026, though, AI is likely to have the most influence on customer behavior. We’re already seeing behavior shift in ways that are pushing retailers to rethink their discovery, partnership, and channel strategies. In this article, we’ll look…