Leslie McNamara is Chief Marketing Officer and Head of Workforce Development for Citi Retail Services, one of North America’s largest providers of private label and co-brand credit cards for retailers.
Named to this role in August 2018, Leslie’s role focuses on organically growing the business through Partner, Cobrand and Digital Marketing. Supporting these key growth areas and also reporting to her are Research and Insights, Strategic Communications and Workforce Development. Most recent Leslie served as Head of Business and Market Development for Citi Retail Services, from April 2016 until August 2018. The Business and Market Development group — which Leslie was instrumental in founding — was a new unit Leslie encompassing all market-facing activities for Citi Retail Services. Her responsibilities in that role included Business Development, Research and Insights, Strategic Communications, and Workforce Development. Before assuming this role, she was Citi Retail Services’ Managing Director for Partnership Management, a position she accepted in August 2011. In that role, she provided strategic direction and leadership for Citi’s retail partner private label and co-brand credit card programs. She also headed the company’s field sales and merchant services organizations, which provide day-to-day sales and processing support for the business’ partners’ retail locations.
Leslie is a winner of Citi’s Senior Excellence in Leadership Award and is active in the bank’s women’s leadership initiatives, including keynotes at Citi’s Women Leadership retreats. She serves as a Board Trustee on the Thomas Jefferson University Enterprise Board’s Inclusion, Community Engagement, and Diversity Subcommittee. She is also recognized leader in the payments industry, being a 3x honoree of PaymentSource’s Most Influential Women in Payments.
Leslie joined Citi in 2002, holding positions of increasing responsibility in Partner Management, Marketing and Customer Engagement. Her financial services experience is rooted in consumer lending, business development and marketing, with a concentration in cards and payment products. Her former employers include CoreStates Financial Corp, Mellon Bank, Qwest Interactive, and Proctor & Gamble.
