Joe Keenan

The Advance Retail Sales Report from the Census Bureau showed consumer spending was down less than feared in January. Headline sales declined 0.2 percent, a step down from December's flat reading but better than the projected 0.3 percent decline. However, better days may be on the horizon for retailers. Economists widely expect bigger tax returns this…

As domestic markets mature and competition intensifies, retailers are increasingly looking beyond their home borders for growth. Cross-border e-commerce is no longer reserved for enterprise brands with unlimited budgets. It has become a viable and strategic expansion path for retailers of all sizes. In fact, global retail e-commerce sales are forecast to reach $6.8 trillion…

In episode 502 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Hayes, chief commercial officer, Americas at Newell Brands, a leading global consumer products company with a large portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid®, and Sharpie®. The discussion begins with Hayes sharing the company's strategic vision behind creating the Customer…

Walmart has agreed to pay $100 million to settle Federal Trade Commission (FTC) claims that the retailer misled delivery drivers about the pay and tips they could earn. The FTC alleged Walmart caused drivers with its delivery service, Spark, to lose tens of millions of dollars worth of earnings by showing them inflated figures for what…

The U.S. Supreme Court said President Trump's tariffs policies imposed under the International Emergency Economic Powers Act (IEPPA) are unconstitutional, dealing a major blow to the president's signature economic policy. Chief Justice John Roberts wrote the 6-3 opinion. Justices Clarence Thomas, Samuel Alito and Brett Kavanaugh dissented. Writing for the court's majority, Chief Justice John…

In episode 501 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Nick Lezin, senior vice president of e-commerce and marketing at Ashley, an American home furnishings manufacturer and retailer. Lezin expands on Ashley's strategy for launching a fully transactional shopping experience through artificial intelligence platform Perplexity (1:20), along with the unmet customer needs that its…

Lowe's has cut approximately 600 corporate and support roles, impacting less than 1 percent of its total workforce. The move is aimed at strengthening the home improvement retailer's focus on frontline associates and better aligning resources to support stores and employees. A number of LinkedIn posts indicated employees impacted worked in product design, UX and…

Kroger named former Walmart executive Greg Foran as its chief executive officer on Monday, 11 months after the abrupt resignation of its previous CEO. Foran led Walmart's U.S. division for six years before departing in 2019. While there, he introduced online ordering and pickup, and accelerated Walmart's digital capabilities. Foran succeeds Ron Sargent, who has been…

Outdoor apparel chain Eddie Bauer's nearly 200 stores in the United States and Canada may soon be on the chopping block. An entity of retail holding company Catalyst Brands, which owns the license rights to operate Eddie Bauer stores across North America, is prepping a Chapter 11 bankruptcy filing, sources familiar with the situation told Business…

We’re excited to share a major milestone for Total Retail Talks: the release of our 500th episode! Since launching the podcast in 2015, we’ve spent more than a decade speaking with hundreds of leading retail executives. We've uncovered insights into the strategies shaping the industry. To mark this moment, our 500th episode features curated clips…