Jim Nguyen

Jim Nguyen

Jim Nguyen is the co-founder and CEO of InFlow, an AI-native payments platform built for agentic commerce. A former PayPal executive, Jim previously co-founded RubyCoins, the first frictionless in-game payments system for Web2 gaming, which was acquired by PayPal. He brings deep experience in payments infrastructure and is now focused on enabling AI agents to securely onboard, transact, and pay autonomously on behalf of humans.

Artificial Intelligence (AI), E-Commerce

AI Agents Are Your Next Customer and Your Checkout Isn’t Built for Them

February 10, 2026 at 3:43 pm

Retailers have spent the last decade obsessing over conversion rates, checkout optimization, and reducing friction for human buyers. However, a new customer has quietly entered the market, one that doesn’t browse the way humans do, doesn’t type into forms, and doesn’t tolerate broken workflows. Who are they? Artificial intelligence agents. According to Sean Neville, cofounder…