Gaurav Mittal

Gaurav Mittal is the managing director and global practice leader for Customer Experience (CX) at Brillio, a full-service digital transformation services and consulting firm. Mittal has over 25 years of IT experience and a deep focus on digital transformation, consulting, and solution design. He has partnered with C-level and senior leadership across industries to define strategic roadmaps and build compelling digital experiences that drive business outcomes. With expertise spanning content, commerce, engagement portals, and user experience technologies, Mittal leads large-scale digital marketing and commerce initiatives ensuring seamless customer journeys through innovative, outcome-driven CX consulting solutions.