Frank Layo
Frank Layo is Managing Director, Consumer and Distribution at Maine Pointe, a global supply chain and operations firm. He is an experienced business leader with an extensive background in supply chain, technology, and strategy, helping companies improve performance and drive growth. He has advised global retailers and leading consumer brands on fulfillment, labor optimization, and large-scale operational transformations. Contact Frank at flayo@mainepointe.com.
Retail leaders have spent the better part of three years running artificial intelligence experiments. Smart shelf analytics here. A dynamic pricing engine there. A conversational bot standing in for customer service agents on the overnight shift. The results have been encouraging, sometimes even impressive, and the industry has responded with enthusiasm. But enthusiasm, unchecked by…




