Bernard Perrine

With the holidays over, businesses will have to work hard to attract shoppers to their stores. Therefore, it’s not surprising that retailers are getting better at using a sophisticated marketing mix to create engagement and conversions. That mix includes social media, mobile and digital campaigns. Twitter is especially geared to help retailers target customers. With keywords,…

A 2012 study from Aberdeen Group found that “best in class” retailers placed a higher emphasis on integrating social media into their omnichannel initiatives than did the rest of the pack. Some 46 percent of the best-in-class group called that integration “very important,” compared with 18 percent of “average” or “laggard” retail businesses. Much has…

Twitter is especially geared to help retailers target customers. With keywords, geo-targeting and smarter tech, brands can find out who is looking for their merchandise via tweets. When they find someone, they can tweet directly back with an offer or discount to get that shopper in the door. Many small business owners know they should be on social media, but are befuddled about how to connect the dots between posts, tweets and new customers. However, with the right tools, business owners can find potential customers on Twitter who need a product or service at that moment.