Andrew Stern

Andrew Stern

Andrew Stern is the CEO of Quilt, a fast-growing technology company serving over 20,000 independent specialty retailers. A seasoned executive with a background in software, payments, and M&A, he brings a data-informed perspective on the challenges and opportunities facing Main Street businesses and the evolving role of specialty retail in the modern economy. Andrew holds a BA with honors from Princeton and an MBA from Harvard Business School, where he was a Baker Scholar. He lives in New York City with his family and their rescue dog, Sydney.

Consumers Are Choosing Between Convenience or Experience. Big-Box Retailers Offer Neither
March 3, 2026 at 5:27 pm

Holiday shopping trends revealed a sharp divide within the retail industry, and big-box stores are caught in the middle. Industry consumer spending data from the biggest pre-Christmas weekend of the year, Black Friday/Small Business Saturday, shows a clear bifurcation of shopping habits. Mid-market retailers report stagnant growth and missed targets, like Target’s 16 percent profit…

How AI is Helping Specialty Retailers Compete on Experience
February 11, 2026 at 3:07 pm

For years, retail innovation was defined by speed. Faster delivery. Faster checkout. Faster fulfillment. Big chains and e-commerce giants set the pace, and independent retailers were forced to compete on someone else’s terms. But now that’s changing. In 2026, specialty retailers, from music shops and pet stores to grocers and dive shops, are finding renewed…

How AI is Empowering Specialty Retailers and Leveling the Retail Playing Field
August 20, 2025 at 10:02 pm

With deeper pockets, broader visibility, and more resources, big-box retailers have held a distinct advantage over smaller, specialty retailers. Artificial intelligence is changing that by leveling the playing field and putting greater reach and opportunity into the hands of smaller specialty retailers. Today, category-specific stores such as independent ski shops or regional jewelry boutiques can…

Standing Out in a Crowded Market: How Specialty Retailers Can Thrive in a Mobile-First, Value-Driven Era
August 12, 2025 at 8:03 pm

Retail today is dynamic. It’s fast-paced. And it’s online. Product discovery often begins on mobile devices, and social commerce is booming. Shoppers now expect a seamless, personalized experience across all channels. Specialty retailers like pet supply stores, jewelers, and sewing shops won’t stand out by simply having great products. They have to connect with customers…