Understanding Postal: What the ‘New’ US Postal Service Means for Your Business
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The USPS also announced an unprecedented move involving refunding postage fees erroneously charged to IMb full-service mailers for some address correction notices. This is something the USPS had advertised as a "free" feature of that offering. The USPS has also changed the way it updates its software releases, which impacts not only presort and mailing software developers, but end users such as catalogers. It's strengthening its IT focus to look more at customer-facing systems, and recently announced plans to move to an "easy payment" system next year.
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- Jack Potter
- Patrick Donahoe
Kathy J. Siviter
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