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Rea Syverson
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3. Think in “bite-sized” ways. Wal-Mart grew to the size it is by implementing big ideas in small, nimble ways. What big project in your organization has been put on the back burner by bureauc-racy? Start it in bite-sized ways.
4. Listen artfully. Are you listening to the most important voices in your organization, your customers? Ask yourself, “Is what we’re doing for our customers truly what’s best for them, or are we pushing our agenda on them?”
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Rea Syverson
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