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Tightening Mail Acceptance Processes
The USPS has identified business mail acceptance as one of its significant deficiency areas stemming from the Sarbanes-Oxley (SOX) Act of 2002. The Postal Accountability and Enhancement Act requires the USPS to comply with SOX, which impacts its financial controls and processes, including those involved with postage payment and mail verification/acceptance. Specific business mail acceptance deficiency areas identified by the USPS include unsigned postage statements; ensuring postage is paid/collected accurately and promptly; and ensuring that mail is presented at the right facility and time to comply with customer agreements and mailing documentation.
The USPS will be focusing on tightening control and oversight of its business mail acceptance function in 2010, which means that catalogers and other business mailers may encounter postal clerks doing things differently than they have in the past. This may require additional documentation or adherence to different processes than before.
These are just a few of the areas the USPS will focus on in 2010 as it continues to address cost reduction, revenue protection and compliance with its statutory and regulatory requirements.
In addition to working closely with service providers, catalog and business mailers should avail themselves of other resources to keep on top of postal issues, including membership in postal industry associations, reading trade publications and websites, attending industry conferences, and working closely with other companies in their postal supply chains.
—Kathy J. Siviter, president, Postal Consulting Services (email@example.com).