Belk's Omnichannel Journey
- There isn't a clear path or any industry norms around being omnichannel. You need to test and learn.
- Innovation is a skill one must learn.
- Partner with thought leaders and technology providers in your space.
- Top management must have ownership of the project, from capital allocation to timelines.
- Operations are changing, including shifts in supply chains, sales attribution and real estate.
- People:
- Tim Belk
- Places:
- New York City
- South
Related Content
Comments
