3 Ways to Prepare For a Post-Recession World
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Eric Holmen
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Customers today want a more tangible interaction with their brands of choice — i.e., a dialogue. They want to be rewarded for their trust with loyalty, and they value choices presented to them within the framework of an established relationship. The best way to develop these high-value relationships is through marketing mediums that encourage a high level of interaction — that is, online, mobile and voice.
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