Shedding Hierarchy: Could Zappos Be Setting an Innovative Trend?

In a world where professional titles help people advance their careers, earn more money and gain stronger social status, Zappos.com is saying goodbye to what so many professionals work so hard to gain — job titles. This past November, Zappos CEO Tony Hsieh first announced that the retailer would soon become a "self-governing" system, aiming to have transparency among all workers. Known as holacracy, this type of management style encourages self-lead workers and teams of workers — also recognized as circles — with Zappos planning to have around 400 circles by the end of its roll out in December 2014.