Employee Goes on Anti-Wal-Mart Tirade in FAQ Form

In light of the leaked internal strategy for squashing unions at Wal-Mart as well as other firsthand accounts of shady management policies, an unidentified Wal-Mart employee of five years emailed Gawker this week with a list of answers to Frequently Asked Questions (FAQ). He or she seeks to explain why the big-box store's customer service is abominable. It's really thorough, so we've snagged a few choice quotes.