Management

A Few Thoughts From Costco’s Jim Sinegal
November 1, 2017 at 2:31 pm

It’s not often that you get to hear from retail legends like Jim Sinegal, co-founder and director of Costco Wholesale Corp. That’s why I was so excited to attend his talk at SAP’s Retail Executive Forum, which was held in New York City earlier this month. And he didn't disappoint. Sinegal served as the CEO…

The Importance of Purpose: Value and Volunteerism in the Modern Workplace
November 1, 2017 at 2:08 pm

We recently attended a leadership and development conference that focused on several nontraditional learning issues impacting the current workplace. We were impressed with some of the messages and several of the speakers. One in particular, Aaron Hurst, resonated because he spoke of the importance of purpose in a world increasingly hard to make sense of…

Sears Again Taps CEO for Loan
November 1, 2017 at 1:17 pm

Sears has borrowed $60 million from affiliates of its CEO, Edward Lampert. This marks the third time in a month the retailer has asked for financial help. The Chicago Tribune reports Sears Holdings Corp. borrowed $100 million from affiliates of Lampert's hedge fund, ESL Investments, earlier last month. The first draft of $40 million took place…

REI is Again Closing on Black Friday
October 31, 2017 at 10:20 am

For the third straight year, REI will close its stores on Thanksgiving Day and Black Friday. The outdoor apparel and gear retailer will also not be processing any online orders on either day (although shoppers will still be able to make purchases from REI's website). REI will pay its 12,000 employees, including hourly workers, for their…

The Employee Engagement Handbook
October 25, 2017 at 4:29 pm

It’s not often that you get to hear from retail legends like Jim Sinegal, co-founder and director of Costco Wholesale Corp. That’s why I was so excited to attend his talk at SAP’s Retail Executive Forum, which was held in New York City earlier this month. And he didn’t disappoint. Sinegal served as the CEO […]

Kroger Announces Executive Leadership Changes
October 25, 2017 at 3:29 pm

This week, Kroger Co. announced new leadership changes within its executive leadership branch. Dayton Daily News reports Katie Wolfram, central division president of Kroger, will retire this year. Pam Matthews, currently the QFC division president, will  succeed her. Suzy Monford will join the company to serve as the president of the QFC division. “Both leaders…

Under Armour Co-Founder, Kip Fulks, Takes Sabbatical
October 25, 2017 at 2:26 pm

Kip Fulks, co-founder of Under Armour, is taking a sabbatical, the company announced earlier this week. Fulks is exercising a benefit available to all Under Armour employees with 10 or more years of service, said the company. The Baltimore Sun reports Fulks’ departure is coming at a critical period of transition for Under Armour, which…

Lord & Taylor Flagship Store Sold for $850M
October 25, 2017 at 12:53 pm

Hudson’s Bay Co. (HBC) said yesterday that it's selling its Lord & Taylor flagship store on Fifth Avenue in New York City for $850 million to WeWork Companies, a provider of shared workspace, community and services for entrepreneurs, freelancers, startups and small businesses. HBC is getting an equity investment of $500 million from Rhone Capital,…

Retailer Digital Disruption: Why an Organizational Shift is Needed Now, Part 2
October 25, 2017 at 10:48 am

 Part one of this series, Retailer Digital Disruption: Why an Organizational Shift is Needed Now, was featured in Total Retail's Fall print issue. Below is part two. As difficult as it can be, traditional retailers must re-architect their organizations through the lens of their customer’s complete user experience, embracing a seamless cross-channel point of view…