Management

Walmart announced a series of executive changes late last week as John Furner prepares to take over as CEO of the world's largest retailer on Feb. 1, replacing Doug McMillon. The moves aim to maintain the Bentonville, Arkansas-based retailer's growth momentum and bellwether position in the industry by promoting four longtime executives and expanding their…

Hanna Andersson launched its “Hanna-Me-Downs” peer-to-peer resale marketplace in 2023 to offer parents a sustainable way to exchange pre-loved Hanna pieces and extend the life of durable, stylish clothing. It has since become the No. 1 resold children’s brand in the U.S., reselling more than 160,000 items. In this video interview, Total Retail Editor-in-Chief Joe…

The holiday season is busy enough. Even nonpublic-facing American workplaces see spikes in stress levels and operational challenges around the holidays. For retail executives and managers, the holiday season sits in that space between welcome revenue surges and relentless headaches. Long hours, extended shifts, and amplified employee frustrations make December the most wonderful time of…

Dick’s Sporting Goods is planning to close a number of Foot Locker stores now that its acquisition of the sneaker company is complete, the company said Tuesday when announcing fiscal third-quarter earnings, reports CNBC. The company declined to say how many Foot Locker stores would be impacted and whether the restructuring will include layoffs. As…

Kohl's announced Monday that Michael Bender, who has served as its interim CEO since May, will become its permanent chief executive as the department store tries to get back to sales growth. He becomes the third CEO for the department store in about three years. The move is effective as of Sunday. The retailer appointed…

Foot Locker’s future headquarters in St. Petersburg, Florida is no more, reports Footwear News (FN). In a memo from St. Petersburg city development administrator James Corbett, which was seen by FN, the retailer has “reevaluated” its corporate strategy following its $2.4 billion acquisition by Dick’s Sporting Goods in September. “[Foot Locker] has decided not to…

Walmart CEO Doug McMillon is retiring early next year, the company announced Friday. The longtime CEO will be succeeded by John Furner, the Walmart U.S. CEO, on Feb. 1, according to the filing. McMillon, who stepped into the top role at Walmart in February 2014, will officially retire as of Jan. 31. He will continue to…

Amazon.com announced on Tuesday it will reduce its global corporate workforce by about 14,000 people, with more cuts expected next year, in a major shakeup driven in part by adoption of artificial intelligence. The online retailer began laying off employees across multiple divisions as part of a plan, first reported on Monday by Reuters, to…

Weighed down by costs associated with trade tariffs, Carter’s saw its third quarter profits cut by more than half even as sales remained unchanged. Carter’s CEO Douglas Palladini said the company is acting “decisively” to improve the company’s financial performance, including closing approximately 150 low-margin retail stores, reducing its office-based staff by 15 percent by the end…

Over the past decade, retail has transformed dramatically. The rise of omnichannel experiences, personalized digital journeys, and integrations with platforms like Amazon.com pushed retailers to adopt new technologies rapidly. COVID also accelerated this shift with direct-to-consumer (DTC) by forcing the rapid development of experiences. While these moves were necessary, many organizations now face the consequences…