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In this episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan review what steps retailers can take in the midst of a PR crisis, in light of Build-A-Bear Workshop's Pay Your Age promotion blunder.
Why Total Retail Tech is a Must-Attend Event in 2023
FTD Exec on Managing a Multifaceted, Product-Centric Tech Approach
Sam's Club's SVP, Chief Product Officer on Creating a Culture of Innovation
Loyalty Program Essentials to Boost Member Retention and Engagement
How Shiseido's Digital Strategy SVP is Tracking Customer Data Across Channels
How Wayfair is Prioritizing Innovation in its Brick-and-Mortar Strategy
The Home Depot's VP of Technology: 'Success is Removing Friction From the Customer's Interconnected Journey'
Volcanica Coffee's Founder and CEO on the Impact of Authentic Brand Storytelling
