Systems Christy Parra

In your distribution center (DC), mandate periodic clean-up time. For example, at The Container Store's 1.1 million-square-foot DC in Coppell, Texas, Director of Logistics Systems Christy Parra calls such breaks "10-minute aisles." Everyone stops and picks up trash and leftover packaging materials, and straightens up the section of the DC where they are standing. In this way, she says, "everyone owns the DC maintenance duties."