Nagisa Manabe

In 2020, when your supplies of milk and butter start to run low, your refrigerator will know to send out a call to the grocery store and, later that day, the Postal Service will show up at your door with fresh provisions. Sound far-fetched? Not to Nagisa Manabe. Manabe, the chief marketing and sales officer with the USPS, offered a preview of an array of initiatives that the agency is working on to improve and expand its services through the use of technology, tapping into unused infrastructure and by forging new partnerships. 

In a keynote presentation yesterday at the NEMOA directXchange Fall Conference in Providence, R.I., Nagisa Manabe, chief marketing and sales officer of the U.S. Postal Service, addressed attendees about updates to the USPS’ five-year plan and the urgency of action needed among business mailers.

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