3 Tips for Mobile Readiness This Holiday Season
November 27, 2013

With the holidays just around the corner, online retailers must be well-equipped to support and engage the abundance of holiday shoppers. Along with a projected increase in online sales from last year, retailers need to be prepared for an increase in mobile shoppers who are ready to begin their holiday bargain hunting. With this in mind, I've compiled a few tips for companies looking to create a winning mobile engagement strategy this holiday season.

3 Tips to Drive E-Commerce Sales This Holiday Season
December 10, 2012

Forget long lines and over-eager doorbusters, today's holiday shopper is browsing for deals from the comfort of their couch and looking to interact with their favorite brands digitally. During this busy season, how can retailers engage consumers the moment they hit their website, increase conversion rates and provide a better overall shopping experience online? Here are three essential steps retailers need to take in order to drive a new level of success this holiday season:

Infographic: Holiday E-Commerce Trends
November 6, 2012

It's more important than ever for businesses to be "holiday ready" in multiple digital channels this season. This survey and infographic from LivePerson reveals that today's consumer wants an optimized experience wherever they're connected with brands.

Infographic: 4 Easy Ways to Acquire More Customers
September 6, 2012

Online marketing solutions provider LivePerson has created an infographic outlining the top four ways to acquire more customers. The infographic includes high-impact data compiled by numerous research organizations such as Forrester, eMarketer, RSR and SeeWhy.

Personalizing the Customer Experience in Real Time
April 24, 2012

Consumers shopping online today are searching for more than a quick bargain. They're looking for brands that value their loyalty, provide quality service that's available when they need it, and deliver a site experience that's effortless and, most importantly, personalized to their specific needs and preferences. In fact, according to a recent IBM survey, more consumers are willing to actively share information if it means they'll receive a more personalized shopping experience. There's no denying it — providing a personalized online experience is essential for any retailer looking to win new customers and retain existing ones.

2011 Resource Guide
December 1, 2010

Welcome to Retail Online Integration's annual Resource Guide. This special section offers all the crucial details, company information, contact numbers and addresses of product and service providers to the cross-channel retail industry.

Testing, Testing: 5 Web Attributes to Test This Season
September 1, 2010

Sure, you're entrenched in the holiday season by now, making sure your website is up to date with the most current inventory and that every one of your customers is happy and well served. But that doesn't mean it's time to rest on your laurels. In fact, the holiday season is a great time to test new web attributes and programs that may improve your shoppers' experiences, and ultimately bring you more sales.