Hello Direct

Capturing Attention
June 1, 2010

After your from line, the most compelling thing motivating recipients to open your email is its subject line. You know the drill: To stand out in a cluttered inbox, you have to work hard to capture attention. Subject lines must be carefully crafted to develop innovative ways to present your latest promotions and products.

E-Mail Applied: Change the Subject
June 1, 2008

Subject lines carry a lot of weight. They drive open rates and results. After e-mail recipients look at your “from” line and recognize your company or service, the next thing they do is look at the subject line to see what might interest them. Let’s examine some of the latest techniques for getting customers past the e-mail client and into your site. Free to Use ‘Free’ In the past, marketers were warned not to use the word “free” in a subject line. The concern was that it triggered spam filters and reduced chances of delivery. Since “free” is the most powerful four-letter

Connect With Your Audience
September 1, 2002

The Five Basics of Great Catalog Creative The Harry and David catalog tempts with tantalizing treats. Magellan’s speaks like a fellow traveler with an arm around your shoulders. Pottery Barn invites you into a warm home you want to make your own. For today’s catalogers, being special in the minds of their customers is the competitive difference. And with 14,000-plus catalogs out there, that’s an important realization. Following are the five basic components that can help your book stand out from the crowd. Branding and Emotion “There’s a soul in a catalog, where the voice speaks to you on a personal level and

Hello Direct-Focus on Creative & Print Production (1,528 words)
September 1, 2002

By Donna Loyle How the cataloger uses creative print and production strategies to stay connected to customers. Mention the name Hello Direct, and undoubtedly almost everyone will say the same thing: "Oh yes, the headset company." Like Harley-Davidson and motorcycles, Hello Direct usually is top of mind when it comes to telephone headsets. How the company nurtures and maintains "ownership" of that product is instructive for other catalogers looking to dominate their own categories. Hello Direct executives use a combination of strategies, not the least of which are exceptional creative and print production capabilities that help the company

Hello Direct: Focus on Creative & Print Production
September 1, 2002

Mention the name Hello Direct, and undoubtedly almost everyone will say the same thing: “Oh yes, the headset company.” Like Harley-Davidson and motorcycles, Hello Direct usually is top of mind when it comes to telephone headsets. How the company nurtures and maintains “ownership” of that product is instructive for other catalogers looking to dominate their own categories. Hello Direct executives use a combination of strategies, not the least of which are exceptional creative and print production capabilities that help the company stay connected with its customers. Then and Now Founded in 1987, the company’s original mission was to eliminate distributors from