The ABCs of Back-to-School E-Tail Performance Are Easy as 123 With the Right APM Strategy
September 8, 2014

As the summer winds down, students head back to school and there's a predictable upward trend in e-commerce activity in a number of categories. Scholars and their families are flocking to university websites to select courses, register and make tuition payments, and they're heading in droves to retailers like Ikea, Best Buy and Target to buy important supplies, furniture, electronics, clothing and more for the coming academic year. The National Retail Federation's 2014 Back-to-School Survey predicts the average family with children in grades K-12 will spend $669.28 on apparel, shoes, supplies and electronics this back-to-school season, up 5 percent from 2013.

Gomez Announces Best of the Web Performance Awards
March 21, 2011

Gomez's second annual Best of the Web awards for the best performing web and mobile sites provide a benchmark for performance across six industries and highlight the leaders who provide superior web and mobile site experiences that enhance customer loyalty, reduce costs and increase revenue.

2011 Resource Guide
December 1, 2010

Welcome to Retail Online Integration's annual Resource Guide. This special section offers all the crucial details, company information, contact numbers and addresses of product and service providers to the cross-channel retail industry.

How to Prepare Your Website for Peak Traffic
August 31, 2010

Heavy traffic volumes brought on by peak sales periods can put even the most battle-tested websites and applications to the test. To make matters worse, missteps almost always seem to happen at times when businesses have the most to gain — or lose.

Mobile Sites Improve the In-Store Shopping Experience
July 15, 2010

The mobile Web can augment the in-store shopping experience as many consumers check and compare competitors’ products and prices as they actually peruse store aisles and contemplate purchases. This was a key finding in Compuware Gomez Mobile Benchmark Review of May 2010.

Post-Holiday Tips to Optimize Your Website's Performance
January 5, 2010

This is the era of the “web application delivery chain,” and poor performance at any step can trip up your shoppers’ experiences and potentially push them to a competitor’s site and mailing list. The harsh reality is that shoppers don’t care about what’s causing your poor performance, whether it’s a network provider bottleneck, a third-party content problem or a meddlesome browser glitch. They'll simply lay the blame squarely at your door. Like it or not, retailers are responsible for managing the performance of all the elements comprising the web application delivery chain.

Best Practices for Web Application Performance — Customers are Won or Lost in One Second
September 15, 2009

According to a report by the Aberdeen Group entitled “The Performance of Web Applications — Customers Are Won or Lost in One Second,” one second delays in response time significantly impact top business goals.

One second delays can reduce:

• page views by 11%
• conversions by 7%
• customer satisfaction by 16%
Aberdeen Analyst Bojan Simic and Gomez CTO Imad Mouline discuss:
• Top strategic actions companies are taking to advance web application performance.
• Best practices for ensuring your most important web pages and transactions perform properly.