UPS Announces General Rate Increase: Next Steps for Retailers
December 11, 2018 at 11:58 am

Tis the season. Bah humbug … After FedEx and the USPS delivered their version of coal in our stocking, UPS doubled down with its just released 2019 general rate increase (GRI). The GRI goes into effect on Dec. 26, 2018, leaving customers with less than three weeks notice during the busiest retail season to analyze,…

Managing Through Record 2019 USPS Rate Increases
November 13, 2018 at 10:33 am

Recently, the USPS proposed a record price increase. The proposed hike must first be approved by the Postal Regulatory Commission. If approved, which is expected, the higher rates will go into effect on Jan. 27, 2019. This will be the biggest rate increase in USPS history. Here are some of the significant proposed 2019 USPS…

U.S. Postal Service Proposes Significant Parcel Rate Hike
October 12, 2018 at 11:37 am

The U.S. Postal Service has proposed a 9 percent to 12 percent increase in fees for its parcel select service, which is used by and many other retailers, as well as United Parcel Service and FedEx. The service is the last and typically most expensive step in the shipping process that gets packages to customers’ doorsteps. The…

NRF Forms a Package Coalition, and Shipping Tips for Retailers
August 10, 2018 at 10:27 am

In this episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss the National Retail Federation's (NRF) new Package Coalition, a lobbying group in support of the U.S. Postal Service. The coalition is being led by and other retail businesses, including QVC and Columbia Sportswear. In addition to analyzing the merits…

Amazon to Help Individuals Build Their Own Delivery Companies
June 28, 2018 at 12:57 pm announced today the launch of a new offering designed to help individuals build their own companies that deliver Amazon packages. With the offering, Amazon will provide an active role in helping interested entrepreneurs start, set up and manage their own delivery businesses, even with little or no logistics experience. Amazon will offer the  couriers — who…

Undeliverable Parcels And The High Cost Of Merchandise Returns
August 21, 2017 at 11:43 am

It’s that time of year again! Time for all e-commerce sellers to adjust to carrier shipping rate increases. UPS was the first carrier to roll out new rates, on Dec. 26, 2018; FedEx followed on Jan. 7, and USPS on Jan. 27. As in past years, this year’s changes include both: Across the board increases: […]

USPS to Halt Retail Sales at Staples
January 6, 2017 at 11:08 am

When the U.S. Postal Service (USPS) and Staples announced a retail partnership in 2013, USPS said "it’s time to celebrate.” But now, that program has been shut down and it's postal labor leaders who are rejoicing. They're cheering the demise of a program that had been the target of a vigorous campaign by postal unions that…

Proposed Postal Changes May Result in Lower Rates for Catalogs
October 25, 2016 at 8:26 am

The postage rate changes proposed by the U.S. Postal Service on Oct. 12 are to go into effect on Jan. 22, 2017, pending approval by the Postal Regulatory Commission. The good news? This isn’t a flat-out rate hike; in fact, some catalog postage rates may actually decline. The changes include the following: Standard mail flats will…

Fighting for Catalogers’ Futures
October 10, 2016 at 5:07 pm

It can be easy for a catalog, or really any type of retail CEO, to overlook things. After all, especially with a catalog operation, there are so many factors that go into running a profitable business, right? Unless you’re a small mom-and-pop shop, wherein you personally oversee everything from soup to nuts, if you can…