Inventory Management

The COVID-19 crisis is proving to be a catalyst for change across all dimensions of retail. Some of this transformation was already underway for some specialty brands. They were on a path to building a more direct-to-consumer (D-to-C) business. However, what the pandemic ultimately underscores for them and others is that retail can’t go back…

U.S. retailers have faced numerous challenges during the COVID-19 pandemic: shelter-in-place orders that closed all but essential retail, outbreaks of COVID-19 among employees for those remaining open and, naturally, supply chain shortages as vendors were hit by the same issues. For consumers this has meant some empty shelves — generally on sought-after items such as…

For 44 percent of respondents to one survey, the “Amazon effect” is having a dramatic impact on more than their logistics, supply chain and transportation operations. It begins with e-commerce, where consumers are able to find whatever they want, whenever they want, place their order, and then receive what they want within two days, or…

Welcome to this week's Retail Resources, which features a curated list of the best content and resources that I hope will help you navigate through the coronavirus pandemic. This week I offer information and resources about business strategies, wellness tips, and personal finance information. If there's anything you would like me to share in a…

The spread of COVID-19 has quickly transformed how consumers shop, what they buy and what they want from retailers. And many say these new spending and shopping habits will last long after the crisis lifts. These are a few key findings from Capgemini Research Institute’s "The Consumer and COVID-19" survey of more than 11,000 consumers in the U.S.,…

At first glance, inventory management may appear far removed from the customer experience. However, it can be just as integral to shoppers as mobile apps, self-checkout, and in-store displays. In fact, companies that prioritize improving this process often see a rapid improvement in customer sales and loyalty. In January, Business Insider reported that Walmart was leading the…

The novel coronavirus and the precautions governments and individuals are taking to protect themselves from infection have already had a powerful impact on the global economy. Those impacts are likely to extend well into this year, possibly even into the fourth-quarter holiday shopping period. Between disruptions to manufacturing and supply chains and shifts in consumer…

The impact of COVID-19 has been felt throughout supply chains worldwide. With much production impacted, and facing an uncertain future, many retailers are wondering how to manage existing inventory in the short and long term. For retailers with longer seasonal lead times, spring and summer inventory is likely already in stock, or at least secured.…

The fashion industry is facing its biggest crisis yet — the COVID-19 pandemic. Spanish fashion group Inditex announced the closure of over 3,800 stores across 39 markets. The group, which owns brands like Zara and Massimo Dutti, saw its sales drop 24 percent in early March. For Neiman Marcus, bankruptcy may be a possible outcome.…

Retailers are most likely currently spending on technology that helps them track inventory and fulfill orders across multiple channels, especially as consumers engage with brands across a variety of touchpoints, and often in a single purchase journey. This was a key finding from Total Retail’s 2020 Retail Technology Report, which was produced in conjunction with Orckestra…