Environmental Sustainability

How Brands Can Build Loyalty in the Era of the Millennial and Gen Z
July 7, 2020 at 5:17 pm

Loyalty, loyalty, loyalty. If your business is working to harness the purchasing power of future generations, these wise words from Pulitzer Prize-winning millennial rapper, Kendrick Lamar, ring truer than ever in 2020. The spending power of Gen Z and millennials combined with the increasingly saturated retail market has made attracting repeat customers — and organic…

thredUP's President on the Influence of Sustainability on Consumer Purchase Decisions
June 10, 2020 at 5:17 pm

During the Women in Retail and Total Retail Virtual Lounge, held on May 28, Anthony Marino, president of thredUP, participated in an interview that touched on a variety of topics, from what innovation means to the company, to why corporate responsibility efforts are essential to modern retailers, and the state of the resale industry today. In…

Sustainability Has Captivated Retail: Why Getting it Right Will Make You a Winner
May 7, 2020 at 8:07 pm

Sustainability has gained a lot of mindshare in the retail world. We’ve seen everything from retailers’ partnerships with brands like thredUP and TheRealReal to the creation of designers’ fully sustainable clothing lines. These initiatives, coupled with consumers who want to feel connected to brands and embrace things old and new, have created an environment where…

The Recommerce Revolution
March 5, 2020 at 2:57 pm

Although once mostly limited to tiny local consignment and secondhand shops, fashion and apparel recommerce today includes a range of digitally native companies offering resale, rental, upcycling and/or subscription models. Each of these business models can extend the useful life of apparel and increase the average number of times an item is worn, helping cut…

Healthcare is Central to Walgreens New 2020 CSR Strategy
February 25, 2020 at 1:42 pm

Last week, Walgreens Boots Alliance (WBA) released its 2019 Corporate Social Responsibility report. It included highlights from WBA's sustainability programs and recognitions from 2019. The report was broken down into four parts: healthy communities, sustainable marketplace, healthy planet, and healthy and inclusive workplace. Total Retail spoke to Alain Turenne, vice president, corporate social responsibility, Walgreens, to…

Gap is the Latest Retailer to Get Into Resale, Partners With thredUP
February 24, 2020 at 9:40 am

Gap is the latest retailer to dip its toes into the secondhand apparel market, following the lead of Macy’s, Nordstrom and others, in a bid to stay relevant in an industry shaken by changing consumer tastes. The company announced last week that it has partnered with resale platform thredUP, which bills itself as the largest…

How Sustainability is Driving Consumer Purchasing Decisions and Manufacturer Success
February 23, 2020 at 2:04 pm

Sustainable and eco-friendly products, which may have been just a marketing strategy or half-hearted effort in the early 21st century for companies, are quickly turning into a trend they must address to stay competitive. Today’s consumers, led by millennials and Gen Z, are driving the demand for sustainability and are willing to look past potential savings to…

Nordstrom Launches Recommerce Program Online and In-Store
January 30, 2020 at 12:18 pm

Nordstrom is the latest traditional retailer to join the resale movement, the company announced in a press release. The upscale department store will be selling gently used merchandise in excellent condition online and at its New York flagship in an initiative called See You Tomorrow. The program begins Jan. 31. The press release announced that See…

Starbucks Announces Ambitious Sustainability Pledge
January 22, 2020 at 3:28 pm

Starbucks announced Tuesday an ambitious plan to cut its waste, water use and carbon emissions in half by 2030, reports The Seattle Times. The coffee giant's CEO and President Kevin Johnson revealed that the new sustainability initiatives would have five main goals: add more menu items that are “plant-based”; shift from single-use to reusable packaging; invest in new…

2020 NRF Big Show Recap: Highlights and Trends
January 17, 2020 at 11:32 am

In this week’s Retail Right Now, Total Retail's Kristina Stidham and Ashley Chiaradio discuss the top trends to emerge from the 2020 National Retail Federation Big Show in New York City. Here are three trends we heard frequently over the three-day event: the need for retailers to implement diversity and inclusion initiatives; an increased focus…