Environmental Sustainability

Gen Z is Watching: How to Court Younger Consumers With More Sustainable Return Policies
January 12, 2023 at 5:20 pm

Most U.S. consumers (three out of five) now rank environmental sustainability as a top factor in their purchasing decisions, and that number jumps to 75 percent for Gen Z. However, while many online retailers are adopting eco-friendly production and sales practices, the post-purchase process remains a challenge to sustainability. Shoppers return between 15 percent and…

Recommerce: A New Way to Shop Green
January 5, 2023 at 2:53 pm

There's a unique joy to finding a pre-loved item that would have otherwise been out of reach. Whether thrifting or going through resale websites, these kinds of discoveries have always been delightful and help customers feel like they found something truly special. There was a time when making these discoveries meant braving the pages of…

How Retailers Can Make the Switch to Eco-Packaging
December 19, 2022 at 11:24 am

This holiday season, Americans are looking to spread some cheer by spending on gifts, food and décor, and they’re increasingly choosing the most eco-friendly options available. Frequently dubbed “The Most Wasteful Time of Year,” the Christmas holiday has a well-documented effect on the environment. As waste left over from days of celebration breaks down in landfills, toxic…

Sustainable Sourcing: Why Small Batch is Big Business
December 7, 2022 at 10:37 am

A differentiated merchandise assortment is one of the top ways retailers can remain competitive in an economic downturn. Retailers that offer unique, exclusive or sustainable products become differentiated shopping destinations unto themselves. However, as consumers demand more authentic, responsibly made products that either improve communities or better the planet, retailers need to expand their wholesale…

How Visual AI is Driving Sustainability in Retail
November 30, 2022 at 4:10 pm

For decades, the topic of sustainability was on the back burner for brands and retailers across their business models, networks of manufacturers, and supply chains. But now, that’s starting to change. Retailers in every sector are boosting their commitment to sustainability. For some brands, being environmentally friendly has been a core element of their DNA…

The Innovative Tech Behind Circular, Fossil-Free Product at Swiss Sports Brand On
October 24, 2022 at 6:17 pm

In episode 372 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Nils Altrogge, head of technology innovation at On, the fast-growing specialty running brand. Altrogge discusses the Swiss sports brand's mission (0:46), his professional background (2:09), and the factors to which he attributes On's rapid growth (3:50). The footwear brand recently debuted the first shoe made…

SHEIN Launches Exchange Resale Platform
October 17, 2022 at 7:04 pm

SHEIN, the fast-fashion online retailer, has launched SHEIN Exchange, an online peer-to-peer resale destination to buy and sell previously owned SHEIN products. SHEIN Exchange was inspired by SHEIN's customers, who have communicated an interest in resale destinations where they can buy and sell previously owned SHEIN products without the barrier of high platform fees that…

Retail Has a Greenwashing Problem; the Supply Chain Could Fix it
September 15, 2022 at 9:35 pm

While all industries have seen an uptick in sustainability marketing in the past few years, retail — and fashion in particular — is one of the worst offenders when it comes to greenwashing. The International Consumer Protection and Enforcement Network (ICPEN) found as many as 40 percent of sustainability claims could be unsubstantiated, while Changing Markets…

How Retailers Can Set (and Achieve) Realistic Sustainability Goals
August 18, 2022 at 4:48 pm

Environmental activists repeatedly target the retail industry — and their message is important and effective. Carbon emissions, high energy usage, and plastic packaging can contribute to waste in retail supply chains, and retailers need to respond. While most retailers recognize the benefits of prioritizing sustainability, making organization-wide change is easier said than done. Many sustainability…

Grainger Attracts Top Talent With ESG Commitment, EPP Portfolio
July 27, 2022 at 7:12 pm

Every organization should be on an ever-evolving environmental, social and governance (ESG) journey. In this video, Editor-in-Chief Joe Keenan interviews Kathleen Carroll, senior vice president and chief human resources officer at Grainger, a leading business-to-business (B-to-B) broad line distributor. Carroll discusses Grainger's portfolio of environmentally preferable products (EPP), why the business focuses on environmental sustainability, and…