As the holiday season approaches, consumers are relying more than ever on user-generated content (UGC) to make informed purchasing decisions. With the FTC’s new rule on fake reviews, brands and retailers face heightened scrutiny and potential penalties if found in violation. There are several best practices for navigating this evolving landscape that will help businesses…
Zarina Lam Stanford
I'm an everyday shopper like many of you. Say you're interested in buying something but you haven’t committed to the exact product or brand that you want to purchase. What’s the first thing you do? If you're like the majority of shoppers out there, you search online to find more information about the product, to…