Vernon O'Donnell

Vernon O'Donnell
Cyber Season is Here to Stay: How Shipping Agility Needs to Adapt

Holiday shopping 2020 looked very different than prior years. COVID-19 turned Cyber Monday into Cyber Week and beyond, as we continue to deal with an extended e-commerce boom. The “Cyber Season” that COVID has created is here to stay, even with an expected return to normalcy in 2021. With an overwhelming reliance on online shopping…