Tony Owens

Tony Owens

Tony Owens is CEO of Amperity, an AI-powered customer data cloud that helps brands act on real-time customer intelligence. He brings more than 20 years of leadership experience from executive roles at Salesforce, Oracle, and LivePerson, where he led global sales and go-to-market operations. Owens works closely with leading retail and consumer brands on strategies for customer data, AI adoption, and real-time personalization.

Marketing

Retail’s Shift From Campaigns to Continuous Decisioning

June 9, 2026 at 7:49 pm

Retailers don’t have an artificial intelligence problem. They have a decision-making problem. After years of investing heavily in AI, many retailers expected it to transform customer engagement overnight through smarter personalization, faster decisions, and measurable growth. Instead, many organizations are still dealing with disconnected customer data and delayed action. That gap is becoming increasingly expensive.…