Tony Lorentzen

Tony Lorentzen

Tony Lorentzen has more than 25 years of experience in the technology sector, spending the last 17 with Nuance Communications where he is currently the GM and SVP of Intelligent Engagement Solutions within the Enterprise Division. A proven leader in working with the cross-functional teams, Tony blends his in-depth knowledge of business management, technology and vertical domain expertise to bring Nuance’s solutions to the Enterprise market, partnering with customers to ensure implementations drive true ROI.

Conversational AI: The Future of Digital Retail Experiences

Every retailer has seen a massive surge in digital interactions over the last 18 months. The disruption of COVID-19 made even the most tech-shy consumers turn to digital channels — and they liked what they found. A recent international survey by OnePoll revealed that 58 percent of consumers say they’ll continue to have more digital…