Suresh Dakshina

Suresh Dakshina
Report: Visa Claims Resolution Program Effective in Reducing Chargebacks, Fraud

In 2018, Visa introduced its new claims resolution program (VCR) for merchants that process credit card transactions. The new mandates established a new global policy for disputed charges designed to streamline the dispute process, reduce and prevent invalid dispute claims, and speed up resolution of disputes. Since its introduction, the results of VCR haven't been…