Stuart Douglas

Stuart Douglas

Stuart Douglas is a seasoned supply chain and product management leader with a strong focus on AI-driven innovation and business transformation. As Product Strategy Lead for Retail at RELEX Solutions, he drives the development of cutting-edge solutions that leverage AI to enhance supply chain efficiency and decision-making. His expertise spans retail, technology, and manufacturing, where he has successfully led large-scale transformation initiatives powered by AI and data-driven insights.

Omnichannel

Tackling the Trillion-Dollar Phantom: How Retailers Can Address the Cost of Phantom Inventory

May 5, 2025 at 1:53 pm

Phantom inventory is the hidden problem haunting retailers, creating costly disconnects between what their systems say is in stock and what’s actually on shelves. It’s a phenomenon where inventory records show products are available but the physical stock is missing, leading to stockouts, missed sales, and frustrated customers. The impact of phantom inventory goes far…